Rating

4.7

feedback

489

Reviews

chart

#7,238

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    9%
  • Less than a month
    20%
  • Less than a year
    45%
  • More than a year
    22%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by Laura and the support team. Many users highlighted how quickly and efficiently their issues were resolved, making the app easy to use and customize. The app itself was described as perfect for various needs, such as booking appointments, events, and consultations. Users appreciated the prompt responses from the support team and the continuous updates to improve the app's functionality. However, there were a few mentions of minor configuration issues and language support limitations.

Highlights

Excellent customer service and quick issue resolution
App functionality and customization
Prompt support and continuous updates
Minor configuration issues
Language support limitations

Rating Breakdown

  • 5
    78% (379 ratings)
  • 4
    12% (57 ratings)
  • 3
    4% (18 ratings)
  • 2
    3% (14 ratings)
  • 1
    4% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 17, 2024

It is great for the price. We make it work for what we need and the customer service is great. Issues are resolved really quickly.

Using app

About 4 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 11, 2024

merci à Laura de m'avoir aider , elle est réactive et a regler mon probleme tres rapidement ! :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 6, 2024

Laura was really helpful when I needed assistance with the booking system today. Despite the time difference she managed to figure out what I'd missed and get me the help I needed. This is often the case whenever I've needed assistance. The updates have caught me off guard a few times when things have changed but Laura has always got me back on track promptly. Loading the calendar and checking appointments can sometimes feel a bit long winded (my staff struggle to check appointments without me) but the app generally works well for my business.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 4, 2024

I was receiving an edit that wasn’t allowing customers to book on my website. They were very helpful and prompt and correcting the issue. Thank you guys for your help!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Very good and fast service! I recommend!

Using app

4 months

Total reviews

5

Average rating

5.0

All reviews

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