Paisley Autocare review for Tipo Appointment Booking

Nov. 27, 2023

I recently encountered an issue with the Tipo Bookings plugin and, expecting swift assistance, I reached out to their support team. As a premium user, I anticipated a level of service that justified the extra cost. Unfortunately, my experience fell short of expectations. It took a staggering 22 hours to receive a response to my support ticket. This delay was not only frustrating but also impacted my workflow significantly. In a fast-paced environment, such long waiting times are impractical and can lead to serious setbacks. While the plugin itself functions adequately, the support service, which is a crucial aspect of any premium product, was disappointingly slow. For a service that charges extra for premium support, one would expect a more efficient and responsive helpdesk. In summary, while the Tipo Bookings plugin might meet basic needs, those considering the premium version for faster support might want to temper their expectations.