Tookan
Automate your Delivery Management Services
Rating
4.7
feedback
3
chart
#4,869
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
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Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
0%
Reviews Summary
Merchants are highly satisfied with the app's ease of use and accurate live maps for delivery estimation. The friendly and helpful staff receive praise for their assistance. However, there are concerns about delayed support responses and issues with the app's functionality, leading to business disruptions. Despite this, the app's overall performance and customer satisfaction are highlighted in the reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 10, 2022
Easy to use, live maps are accurate and provide good estimation on delivery/arrival time. Highly recommended for small or big scale business. Friendly staff working around the clock to help out. My customers are very satisfied on the tracking link too.
Aug. 9, 2022
Great app, we are using tookan for last 3 years its one of the best delivery management software. no issues always have support on everything. specially- amandeep helped me all the way through. Really amazing service!
Aug. 8, 2022
Edit: Ticket resolved after a week+, tried using a competitive solution here on app store, will be resuming subscription with Tookan after all considerations. Tookan rep promised a free month for the troubles. Original: Was happy using it close to 2 years with the previously working webhook version. Suddenly stopped working for 2 days, ticket went unanswered, business completely stalled and processed it now handled manually. =( Will update when issue is solved.
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