Rating

4.7

feedback

3

Reviews

chart

#5,142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

Tookan is a highly recommended delivery management software that offers accurate live maps for tracking delivery/arrival times. Users appreciate the friendly and helpful staff who provide excellent support. While there was a temporary issue with unanswered tickets, the app's functionality and customer service are generally praised.

Highlights

Accurate live maps for tracking delivery/arrival times
Excellent customer support
Temporary issue with unanswered tickets
Reliable delivery management software
Positive customer satisfaction

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    33% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 10, 2022

Easy to use, live maps are accurate and provide good estimation on delivery/arrival time. Highly recommended for small or big scale business. Friendly staff working around the clock to help out. My customers are very satisfied on the tracking link too.

Using app

12 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Great app, we are using tookan for last 3 years its one of the best delivery management software. no issues always have support on everything. specially- amandeep helped me all the way through. Really amazing service!

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 8, 2022

Edit: Ticket resolved after a week+, tried using a competitive solution here on app store, will be resuming subscription with Tookan after all considerations. Tookan rep promised a free month for the troubles. Original: Was happy using it close to 2 years with the previously working webhook version. Suddenly stopped working for 2 days, ticket went unanswered, business completely stalled and processed it now handled manually. =( Will update when issue is solved.

Using app

1 day

Total reviews

1

Average rating

4.0

All reviews

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