Toolify Shipping Rate Manager
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's powerful features for handling shipping rates and importing data easily. The customer support is also highlighted as responsive and helpful, with users mentioning quick responses and assistance from the support team. Users find the app to be a time-saving tool that simplifies the process of managing shipping rates, especially for multiple stores and complex setups. On the negative side, some users express frustration with the app's lack of communication during downtime, high pricing for certain features, and specific limitations like the inability to upload shipping rates to the General Profile. There are also complaints about issues with re-installing the app. Despite these drawbacks, the majority of reviews praise the app's functionality and the support provided by the team.
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they are not solving our problem
Hey I just saw your email about shopify markets, this problem has been resolved, we’re now waiting for shopify to update.
Unreliable & No Communication Amazing how an app we rely on daily can go down without a single notification. No email, no alert, no status update - just silence. This downtime caused us operational loss, and the worst part is the complete lack of communication. For a business tool, this level of irresponsibility is unacceptable.
Sorry to hear that! The issue has been fixed now, and we get measures set up to prevent that from happening again.
The doesn't have the option of simply uploading the shipping rates to the General Profile. It creates a specific one, that locks the app usage forever. Additionally the pricing is extremely expensive, if you need to set up more than a few combinations
Hey! There seems to some misunderstanding, for the general profile part, please note that an app can not update the General profile directly, it's a shopify limitation that forces to create a new profile. Also there is no lock-in, the app only creates a profile in your store settings, you don't have anything to pay for the profile to work, and you can still modify the profile from the settings directly without going back to the app itself. I'm not sure about the last part, the app has a one-time price, it can work without monthly fees contrarily to a lot of other apps. For 120 credits ($7.5) you can already import thousands of rates for thousands of products.
Very powerful app to control handling import of shipping prices from various pre-existing solutions or manually through a csv file. Lot's of fine tune control and little input required. We ran into some issues the night of release for our shop, and through the live chat we were able to quickly get the help we needed and get it all sorted. Turned out to be all user error. I was surprised how hard it was to find an app like this one, it worked better than I anticipated.
I tried many apps, but none of them worked well. Only this one is the most suitable for customizing shipping fees. There's no need for a special monthly fee. I only paid $7.5 one-time fee. The setup is very easy. I'm very grateful for designing such a convenient app.
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