TouchFlow ‑ Follow Every Touch
Track every customer touchpoint from first visit to purchase.
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5.0
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Reviews Summary
TouchFlow is a Shopify App that allows ecommerce merchants to track every customer touchpoint from first visit to purchase. It provides insights into the full customer journey, helping merchants understand the impact of all marketing channels and make informed decisions. However, there are not enough reviews to analyze right now.
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Jan. 21, 2026
TouchFlow finally solved our attribution problem. Before this app, we were making marketing decisions based on Shopify's last-click attribution, which only showed the final touchpoint before purchase. We had no idea which channels were actually starting our customer journeys. Now we can see the complete customer path - from first discovery through SEO or paid social, to email nurturing, and finally to conversion. The multi-touch attribution shows us which traffic sources are driving awareness versus which ones close the sale. The TouchFlow Insights are incredibly helpful - we get explanations of what's working and actionable recommendations. Highly recommend for any store spending on ads across multiple channels - you need to know your true customer acquisition paths.
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