Mariana Martine review for TPOP: Eco Print on Demand

June 30, 2024

After examining the facts, I should update my review as a customer and not as someone trying to start a business. I’m not here to tell you not to use their services. Use it for your own experience. I like T-pop but now I’m very disappointed with how they handled the situation. I ordered the same design 4 times and came out perfect, and the second time I ordered the women’s round slub t-shirt, I got a different t-shirt instead. The first white layer and the other colors were printed perfectly but only some parts of one color were missing. I contacted them and their excuse was that the file should have been saved in JPG to obtain the most accurate rendering possible and not all colors in the palette are printed but their website says differently! Always save in PNG. Never use neon colors but not a basic color as RED. After sending the pictures of the previous orders as asked, which it was printed in different fabrics and textures, they now claim that the fabric of the replacement is at fault and not the print, and that it is not a printing defect. It makes logical sense, If the fabric is the problem then the whole print, especially the first white layer would also be missing and not only some parts of one color. It is clear that from the start they were trying to shift the blame and trying to deceive me with no regard. Great Service!