ALANETA review for Track123 Order Tracking 3D
Nov. 29, 2024
A tracking application that does not update its status regularly. = SUCK TRACKING APP From support they indicate that it is every 3 hours and that if there is a bad connection it may be more. WHERE HAS THIS BEEN SEEN? I have an expedition with 15 hours without updating the status, when the order was already in delivery and delivered and they had not even stated that it was in transit! I don't think this is valid.
Hi, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced with our tracking service. We understand how frustrating it can be when updates are delayed, and we truly appreciate your patience. We are pleased to inform you that the issue with your tracking update has been resolved. Rest assured, we are constantly working to improve our system to provide more accurate and timely updates. Your feedback is invaluable to us and will help us enhance our service moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Alex Track123 Team
