Tracking Elite
Show estimated delivery times (even before orders are shipped)
Rating
2.2
feedback
5
chart
#4,020
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
40%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate how the app helps reduce customer service inquiries related to shipping and enhances the overall customer experience. Users also mention quick feedback and improved customer satisfaction. However, on the negative side, there are complaints about the app not working for weeks and the lack of responsiveness from the support team. Users have expressed frustration over the app's functionality issues and the difficulty in getting assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 19, 2023
L'application ne fonctionne plus depuis des semaines, j'ai essayer les mails et les tchat aucune réponse
July 18, 2023
Does not work for weeks. The support does not answer our emails and messages. The support does not answer our emails and messages.
Aug. 26, 2022
très pratique pour réduire le SAV Cette app n'est pas un véritable tracking au sens propre du terme, mais elle offre une expérience client et les rassure pendant la phase de livraison. je recommande
Aug. 6, 2022
good app! it helps a lot with customer service to reduce emails about shipping, also I got quick feedback from them when I need help
Aug. 6, 2022
J'utilise l'App Tracking Elite car elle me permet de réduire considérablement le SAV de ma boutique shopify, de rassurer mes clients et de donner une image beaucoup plus pro à mon shop. Je recommande à 100%.
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