Tracking Elite for Shopify

Tracking Elite

Show estimated delivery times (even before orders are shipped)

Developer
View on App Store

Rating

2.2

feedback

5

Reviews

chart

#10,974

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users find the app very helpful in reducing customer service inquiries related to shipping and improving the overall customer experience. It is praised for providing quick feedback and reassurance to customers during the delivery process. Additionally, users appreciate the professional image it helps create for their online store. However, on the negative side, there are complaints about the app not functioning for weeks and the lack of responsiveness from customer support, leading to frustration and dissatisfaction among users.

Highlights

Helpful in reducing customer service inquiries and improving customer experience
Quick feedback and reassurance during delivery process
Professional image for online store
App not functioning for weeks
Lack of responsiveness from customer support

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 19, 2023

L'application ne fonctionne plus depuis des semaines, j'ai essayer les mails et les tchat aucune réponse

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

July 18, 2023

Does not work for weeks. The support does not answer our emails and messages. The support does not answer our emails and messages.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 26, 2022

très pratique pour réduire le SAV Cette app n'est pas un véritable tracking au sens propre du terme, mais elle offre une expérience client et les rassure pendant la phase de livraison. je recommande

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

good app! it helps a lot with customer service to reduce emails about shipping, also I got quick feedback from them when I need help

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

J'utilise l'App Tracking Elite car elle me permet de réduire considérablement le SAV de ma boutique shopify, de rassurer mes clients et de donner une image beaucoup plus pro à mon shop. Je recommande à 100%.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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