Tracking Elite
Show estimated delivery times (even before orders are shipped)
Rating
2.2
feedback
5
chart
#10,974
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users find the app very helpful in reducing customer service inquiries related to shipping and improving the overall customer experience. It is praised for providing quick feedback and reassurance to customers during the delivery process. Additionally, users appreciate the professional image it helps create for their online store. However, on the negative side, there are complaints about the app not functioning for weeks and the lack of responsiveness from customer support, leading to frustration and dissatisfaction among users.
Highlights
Rating Breakdown
All reviews
July 19, 2023
L'application ne fonctionne plus depuis des semaines, j'ai essayer les mails et les tchat aucune réponse
July 18, 2023
Does not work for weeks. The support does not answer our emails and messages. The support does not answer our emails and messages.
Aug. 26, 2022
très pratique pour réduire le SAV Cette app n'est pas un véritable tracking au sens propre du terme, mais elle offre une expérience client et les rassure pendant la phase de livraison. je recommande
Aug. 6, 2022
good app! it helps a lot with customer service to reduce emails about shipping, also I got quick feedback from them when I need help
Aug. 6, 2022
J'utilise l'App Tracking Elite car elle me permet de réduire considérablement le SAV de ma boutique shopify, de rassurer mes clients et de donner une image beaucoup plus pro à mon shop. Je recommande à 100%.
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