Julliat review for Tracking Genie

2 / 5

Jan. 10, 2022

Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too. Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings. It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS!

Store

Julliat

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hello Julliat, and thank you for your feedback! We're not actually sure what you mean, because our app works perfectly in both options you mentioned. As for the real tracking suggestion, we created this app to save our users from entering the real tracking codes, so this will just wreck the whole concept. If you're looking to integrate with real tracking data, our app is definitely not for that use case! Best regards,

Tracking Genie for Shopify
Tracking Genie
3.4 star
33 reviews

Tracking set on autopilot

Developer
Shopify App Store