Shopamyinc review for Google Ads & Shopping AI: ST
Aug. 16, 2019
This app is extremely deceiving. We started using the app in the middle of June and chose the second tier which estimates around 14-20 monthly sales. The first month with the app went great. However, the second month has not shown to be successful at all! So far this month the app has NOT brought any new traffic to our site and no sales and we paid $500 this month, since last month went so well. Another thing that is so deceiving is the weekly emails this app sends to get you to spend more money and keep using the app. Each week this app sends you an email summarizing "your week" but it actually is showing what you're sales/traffic has been since using the app. This weekly email is extremely deceiving and makes it seem like the app is bringing in sales and traffic but it is not.
Hi Amy, We are sorry to hear you are frustrated with our app. The first month was successful and in the 2nd month, we spent only 28% of the budget so far. I'll elaborate a bit more below. Regarding the number of visitors we've driven, we are in a stage of optimization that we are looking for what works best for you and do not want to waste the marketing budget on traffic that is not the highest of quality. Since your last payment, we have decreased the daily spend and so far from your last payment, we have only spent 28% of your marketing budget. We share the same goal of growing your business. When you generate more sales, we get to keep you happy for a longer period of time. Our business is built upon happy customers who use us for years. For this reason, we are optimizing your campaigns towards sales, even if that results in us driving less traffic for a couple of weeks until we learn what works best. Reviewing your store's performance we see that it is has a low conversion rate, we recommend on our free site audit offered by our Benchmark Hero app which will pinpoint where there is room for improvement. In the weekly email, we provide the total sales and traffic since sign up and the updated amount each week with the plus sign (similar to Google's reports). I'll be happy to further assist. Feel free to contact us at [email protected]
