Barket review for Google Ads & Shopping AI: ST
Dec. 5, 2019
**Dropped from a 2-star to a 1-star review as Storeya just bumped 4 positive reviews above mine.** I don't normally write app reviews, but I wanted to provide a detailed review of this app as it is a large investment for many small businesses and there are a couple of things I thought it was important for other stores to be aware of. I used Storeya's Traffic Booster for 2 months, the first month I was on the basic plan, the second month I upgraded to the standard plan. Results: 1st Month Paid $178AUD for basic plan. Storeya drove 152 visitors, resulting in 2 sales. 2nd Month Paid $730AUD for standard plan. Storeya drove 462 visitors, resulting in 9 sales. Pros: - Quick & Easy set-up - Responsive Email Customer Service - Reporting Dashboard Cons: - Delivered about half the traffic they advertise in their marketing (Storeya advertises that the basic plan will drive 250-500 visitors and standard plan will drive 700-1,400 visitors) - Lack of transparency around the ads they are running on your behalf as they run the campaigns in their own account. - High-bounce rate of traffic compared to other sources. General Comments: I have my suspicions that some of the claims made by storeya in their marketing activities are misleading. For instance they are currently running a video ad on instagram featuring 'Christine Jones' from Zodiacfanatic.com. Christine claims that she is seeing a return of 6.5X ROAS, then in the review posted from zodiac fanatic below they claim a ROI of 13X. Obviously extremely impressive results, but I was a little sceptical. I looked at zodiac fanatics website, which says it is located in New Jersey, USA. However their facebook pages shows that it is managed by 11 people from Israel, the same country that Storeya operates from. Seems unlikely that these are REAL results IMO. Final comment: Buyer Beware. If you are going to use this app start with small amounts, and don't expect the incredible results they advertise.
Thank you for your feedback. We think it is important to mention that: 1. We have gained the majority of your sales. 2. We have gained a conversion rate that was twice as high as your general store's conversion rate. You are welcome to use our free Benchmark Hero app in order to improve your store's conversion rate. As for ZodiacFanatic, they have no issue being a USA company and letting an Israeli company (with team members in Germany and USA) managing their ads and social activities. We do the same for merchants from 186 countries. Their Shopping ROAS was indeed 13X while their total ROAS was 6.5x, so we kept our ads intact accordingly.
