OUTTATHETRUNK review for Google Ads & Shopping AI: ST
May 27, 2022
I'm glad other people had success with StoreYa, but I wasn't one of them. - It took about two weeks for support to help me complete connecting my StoreYa to my Google account as the step by step instructions they provided were not working. - The first 2 days using the app were okay, but after Day 2 the views that the app was generating were cut down by 50%-75% depending on the day and they never bounced back up to where they were when I started. - ZERO sales were generated. I know they recommend using the app for 90 days (3 months). That would be $360 in HOPES of then generating sales if you are only using the basic plan, the other plans would be even pricier. It honestly feels like the basic plan is just used to get people into the app so they can then begin pushing the other plans on to you. Example: There's a sliding scale on the page that says if you spend x amount you can expect y amount of sales. The pricier plans may work better but the basic plan certainly isn't worth $120. I'm pretty unsatisfied with the performance and I had reached out for a refund because of this but I never received a response.
Hi Tylor, I'm sorry to hear about your experience with our app. You canceled your account within the first couple of weeks, even before your first month ended. One cannot expect to see results in such a short period of time with a store that doesn't have much data. We need to collect enough data for optimization. As you mentioned in your review the other happy clients that wrote their reviews are with us for months if not years. I see that we replied to all of your emails within the same day. We also sent you an email and will be happy to hear back from you.
