Traffic Guard
Block or redirect users based on their IP and geolocation
Rating
3.4
feedback
14
chart
#7,331
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
14%
-
Less than a month
36%
-
Less than a year
29%
-
More than a year
0%
Reviews Summary
The reviews for the Traffic Guard Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's ability to block IP addresses effectively, the straightforward user interface with useful rule options, and the responsive customer support provided by Rich. Users appreciate the app for its functionality in tracking and blocking fraudulent customers, providing accurate statistics on visitors, and helping to maintain store security. However, negative feedback highlights issues such as the app causing Google Ads disapproval due to destination mismatch, technical glitches like crashing during installation, and problems with the search log function timing out when trying to look back over a longer period. Some users also faced challenges with uninstalling the app and continued charges without explanation.
Highlights
Review RSS Feed
All reviews
May 23, 2024
ABSOLUTE piece of junk! NOTHING WORKS. The IP redirector is broken, no support , fake phone number. These bastards need to be ashamed of themselves for scamming $19 a month from people!
June 8, 2023
Not working at all after trying several times Waste of money.. Shopify has to remove these types of apps from its app store
Oct. 18, 2022
crashed at first install Client error: `POST https://XXXX.myshopify.com/admin/recurring_application_charges/0/activate.json` resulted in a `404 Not Found` response: {"errors":"Not Found"} then when I was abl to make it work... it didnt work for a specific state ¯\_(ツ)_/¯
We are deeply sorry to hear that! The app have a time-buffer when it comes to targeting. So it is possible that your state not being targeted by a rule was the result of the app considering you "allowed" from a recent visit before the new rules' application. We are more than willing to work with you to ease your experience if you would like to!
May 19, 2020
Be very careful ! This app caused all our Google Ads to become Disapproved due to Destination Mismatch - Final URL didn't match. I do believe the app redirected traffic per our rules within the app, so 5 Stars for that!
May 2, 2020
UI is straightforward with decent rule options such as allow, redirect, or show blank page (after loading complete.) The last option is a nice soft block option as you can hide your store from folks and make it look more like a bug rather than making it obvious they're blocked. However, this has one fatal flaw which has been tested over the last month. Even with lightish traffic, say 1k sessions per day, you cannot use the main search log function to look for specific occurrences. It always consistently times out. If you want to see if someone who is blocked (say someone posting fraudulent orders frequently) and you have a rule in place to block them, you could see log entries that triggered the rule from the rule but only for the current day. Thus you have no way of looking back over a longer period of time for specific rule traffic or doing any general searches, even with current traffic. Having an unsearchable log makes this a not so good solution. Things worked great at first when we didn't have a large log stretching back months so probably this is just a database optimization/indexing and query issue. If this was fixed, by allowing rules to display hits going back further than 1 day, and by allowing paginated log searching over a date range that doesn't time out, then it would be a 5 star app. We'll probably look to evaluate alternatives since not being able to search logs is a critical failure.
Hello, We’re deeply sorry if the app didn’t include the features you expected. We have emailed you to see how we can help improve your experience with our app. Sincerely, The Oriontec team
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