Omega Google Ads, GA4 & GTM
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, professionalism, and patience of the support staff, mentioning specific team members who were particularly helpful. The app itself is praised for its ease of use, simple setup process, and reliable tracking capabilities. Many users mention that the app integrates well with Google Ads and Google Analytics, providing accurate data for campaign optimization. However, there is a negative review mentioning that while the app is advertised as free, some features require a paid plan, which can be misleading for users.
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Unfortunately, I couldn't even complete the initial setup. The app repeatedly failed when trying to connect to our Google account, preventing us from proceeding any further with the installation. We tried multiple times, but the Google account connection would not complete successfully, making the app unusable from the outset. Without a reliable connection process, it is impossible to evaluate the app's features or functionality. A much more robust and reliable onboarding process is needed. Our experience was frustrating and disappointing.
very good support for an excellent app
Thank you so much for your kind words! 🙌 We’re thrilled to hear you find the support very good and the app excellent, that truly means a lot to our team. If you ever need anything, we’re always here to help! 🚀
GOOD
Thank you! 🙌 We’re glad to hear it’s been a good experience so far. If you ever need anything, we’re always here to help! 🚀
Thank you so much for your 5-star review! We’re glad to know that you’re having a positive experience with Omega Google Ads, GA4 & GTM. Your support means a lot to our team, and we’re always here whenever you need any assistance. 😊
Fala que é gratis, mas para configurar qualquer coisa pede para contratar um plano pago de 29 dolares
Olá! Obrigado por deixar seu feedback, sentimos muito que a experiência tenha passado a impressão de que “é grátis, mas para configurar qualquer coisa precisa pagar”. A gente se preocupa bastante com transparência e mostramos as informações completas de cada plano dentro do app/página de planos. Por isso, gostaríamos muito de entender o que exatamente ficou confuso no seu caso. Nós já entramos em contato com você para entender melhor o que aconteceu. Ficamos no aguardo da sua resposta, queremos muito resolver isso com você. Equipe Trakpilot (Omega)
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