Transdirect Shipping
Domestic and International courier shipping options
Rating
1.3
feedback
7
chart
#3,113
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
57%
-
More than a year
29%
Reviews Summary
The reviews for this Shopify App are predominantly negative, with users expressing frustration over the app not working, lack of communication and support, and issues with custom shipping settings being erased. Some users also mentioned long wait times for couriers and additional costs. On the positive side, there was one 5-star review praising the app for working perfectly. Themes found in the reviews include app functionality issues, poor customer service and support, communication problems, courier delays, and cost-related concerns.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 3, 2024
App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!
Feb. 10, 2023
SIMPLY DOES NOT WORK. WASTED TIME, MONEY, ENERGY & EFFORT ON A FLOP OF AN APP. I SAW THE CRAPPY REVIEWS & IGNORED THEM. DON'T BE AN IDIOT LIKE ME.
Dec. 13, 2022
Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere
Aug. 25, 2020
Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets. Shopify also tried to get Transdirect to assist without success.
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