Transdirect Shipping for Shopify

Transdirect Shipping

Domestic and International courier shipping options

Rating

1.3

feedback

7

Reviews

chart

#3,882

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    57%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify App are predominantly negative, with users expressing frustration over the app not working properly, lack of communication and support from the developers, and issues with custom shipping settings being erased. Some users also mentioned problems with couriers and additional charges. On the positive side, there was one review praising the app for working perfectly and being loved by the user. Overall, the app seems to have significant issues that need to be addressed to improve user experience and functionality.

Highlights

App not working properly, lack of communication and support
Issues with custom shipping settings being erased
Problems with couriers and additional charges
Positive review praising the app for working perfectly
Need for improvement in user experience and functionality

Rating Breakdown

  • 5
    14% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    86% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 3, 2024

App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 10, 2023

SIMPLY DOES NOT WORK. WASTED TIME, MONEY, ENERGY & EFFORT ON A FLOP OF AN APP. I SAW THE CRAPPY REVIEWS & IGNORED THEM. DON'T BE AN IDIOT LIKE ME.

Using app

3 months

Total reviews

3

Average rating

1.0

1 / 5 Share

Dec. 13, 2022

Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 25, 2020

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets. Shopify also tried to get Transdirect to assist without success.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 30, 2020

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.

Store

Plyco

Using app

Over 5 years

Total reviews

9

Average rating

4.1

All reviews

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