Transdirect Shipping for Shopify

Transdirect Shipping

Domestic and International courier shipping options
View on App Store
Transdirect Shipping
Rating
1.4
Feedback
6
Reviews
Chart
#4,096
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app not working properly and the lack of communication and support from the company. Customers reported issues such as the app working for only a day before malfunctioning, leading to delays in courier pickups and increased costs. The overall experience was described as horrible, with users ultimately switching to alternative providers due to the app's unreliability and poor customer service. The company's lack of responsiveness and failure to address customer concerns were major pain points highlighted in the reviews.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 33%
Less than a year 17%
More than a year 50%
All reviews
1 / 5 Share
Sept. 9, 2025

what is the worst company in AUstralia? is it Jetstar or it it Transdirect? hard to choose.

Store Using app Total reviews Average rating
AQUA DIRT Over 1 year 1 1.0
1 / 5 Share
April 13, 2025

Over all the Transdirect platform is very good I can give 5 star to that but this app if I review, I can not go anything above 1 star. App is not working at all. It is useless in integrating to the transdirect account. I wish they will fix the app integration issues soon.

Store Using app Total reviews Average rating
HRIDZ 16 days 7 3.9
1 / 5 Share
Oct. 3, 2024

App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!

Store Using app Total reviews Average rating
1 / 5 Share
Dec. 13, 2022

Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere

Store Using app Total reviews Average rating
Mr Jasper Says Over 1 year 5 4.2
1 / 5 Share
July 30, 2020

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.

Store Using app Total reviews Average rating
Plyco Over 2 years 9 4.1

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