Transdirect Shipping for Shopify

Transdirect Shipping

Domestic and International courier shipping options

Rating

1.2

feedback

8

Reviews

chart

#2,278

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    38%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify app are overwhelmingly negative, with multiple users expressing frustration over the app not working properly. Common complaints include integration issues with Transdirect, the app stopping working after a short period, lack of communication and support from the developers, and problems with custom shipping settings being erased. Users also mentioned issues with customer service, high costs, and difficulties with integrating accounts. On the positive side, one user mentioned that the app worked perfectly and they loved it. Overall, the app seems to have significant issues that need to be addressed.

Highlights

Integration issues with Transdirect
Lack of communication and support
Custom shipping settings being erased
Poor customer service
High costs and difficulties with account integration

Rating Breakdown

  • 5
    12% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    88% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 13, 2025

Over all the Transdirect platform is very good I can give 5 star to that but this app if I review, I can not go anything above 1 star. App is not working at all. It is useless in integrating to the transdirect account. I wish they will fix the app integration issues soon.

Store

HRIDZ

Using app

--

Total reviews

4

Average rating

3.0

1 / 5 Share

Oct. 3, 2024

App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!

Using app

20 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 10, 2023

SIMPLY DOES NOT WORK. WASTED TIME, MONEY, ENERGY & EFFORT ON A FLOP OF AN APP. I SAW THE CRAPPY REVIEWS & IGNORED THEM. DON'T BE AN IDIOT LIKE ME.

Using app

2 months

Total reviews

3

Average rating

1.0

1 / 5 Share

Dec. 13, 2022

Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 25, 2020

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets. Shopify also tried to get Transdirect to assist without success.

Using app

22 days

Total reviews

1

Average rating

1.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more