Transdirect Shipping
Domestic and International courier shipping options
Rating
1.3
feedback
6
chart
#2,462
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
67%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a majority of them being negative. Users have reported issues with the app not working properly, erasing custom shipping settings, and poor customer service. Some have mentioned long wait times for support, high costs, and difficulties with couriers. On the positive side, there is one review praising the app for working perfectly and being awesome. Overall, the app seems to have significant drawbacks in terms of functionality and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 10, 2023
SIMPLY DOES NOT WORK. WASTED TIME, MONEY, ENERGY & EFFORT ON A FLOP OF AN APP. I SAW THE CRAPPY REVIEWS & IGNORED THEM. DON'T BE AN IDIOT LIKE ME.
Dec. 13, 2022
Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere
Aug. 25, 2020
Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets. Shopify also tried to get Transdirect to assist without success.
July 30, 2020
Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.
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