Transdirect Shipping
The reviews are overwhelmingly negative, with most users reporting serious problems that make the app difficult or impossible to use reliably. Common complaints include broken or unstable integration, the app stopping after initially working, settings being erased, and shipping labels or bookings being repeatedly flagged for manual approval without clear justification. Several reviewers also mention poor or nonexistent support, slow responses, and unresolved tickets, which adds to frustration and delays in shipping operations. A few users note that the underlying Transdirect platform itself may be good, but the app experience is seen as a major weakness. On the positive side, the app does appear to work for some users, and one reviewer described it as awesome and working perfectly. Another review suggests the platform can be valuable when functioning properly. However, these positives are outweighed by recurring issues around reliability, support, and workflow disruptions. Overall, the sentiment suggests that while the app has potential, many merchants experience it as unstable, restrictive, and poorly supported.
Review RSS feed
Has a hardcoded 20 variant limit per product, which makes it useless for me - though based on the other reviews here I am not sure I'm missing much. Approach with caution and low expectations, I guess.
The app is working fine, but the process for approving shipping labels is not satisfactory. I have already completed the agreement confirming that I will not send dangerous goods when making bookings. However, my shipments are still flagged for manual approval every time, and your back office team emails me asking me to “PLEASE EXPLAIN!” before approving the labels. I sell power tools without batteries (tool skins only), which do not contain batteries. This repeated manual verification is unnecessarily delaying my shipments and parcel pickups. I have already accepted the Terms of Service when making bookings, which is a legal agreement. I do not understand why this agreement is not sufficient and why every booking requires further manual verification.
what is the worst company in AUstralia? is it Jetstar or it it Transdirect? hard to choose.
Over all the Transdirect platform is very good I can give 5 star to that but this app if I review, I can not go anything above 1 star. App is not working at all. It is useless in integrating to the transdirect account. I wish they will fix the app integration issues soon.
App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.