Transdirect Shipping
Domestic and International courier shipping options
Rating
1.2
feedback
6
chart
#1,846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
17%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with multiple users expressing frustration over the app's functionality and lack of support. Users reported issues such as the app not working at all, integration problems with Transdirect, lack of communication for support, erasing of custom shipping settings, and a negative impact on their business operations. One user even mentioned a significant increase in costs and losing a customer due to the app's shortcomings. On the positive side, there was one user who gave a 5-star rating, praising the app for working perfectly and expressing love for it.
Highlights
Review RSS Feed
All reviews
Sept. 9, 2025
what is the worst company in AUstralia? is it Jetstar or it it Transdirect? hard to choose.
April 13, 2025
Over all the Transdirect platform is very good I can give 5 star to that but this app if I review, I can not go anything above 1 star. App is not working at all. It is useless in integrating to the transdirect account. I wish they will fix the app integration issues soon.
Oct. 3, 2024
App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!
Dec. 13, 2022
Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere
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