Traxoft: Image Voting
Image and Gallery Voting for Ecommerce
Rating
3.7
feedback
3
chart
#4,716
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app highlight both positive and negative aspects. Users appreciate the app's concept and functionality, especially for hosting contests and engaging customers. However, there are recurring issues with the app breaking the default template for pages, causing problems with the header and footer menus. Some users have reported difficulties in getting timely support to address these issues, leading to frustration and lower ratings. Despite the bugs, the app is praised for its potential and the company's dedication to customer experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 26, 2024
The app broke the default template for pages so both header and footer menu stopped working. I asked Traxoft support for help a long time ago but have not received an answer yet. So found out myself that If you create a new template for all the pages then the header and footer menu works again. The app is a great concept, but it is also buggy so three stars.
Sept. 4, 2023
This is an awesome app with the best support! This company cares about the usability and customer experience which is refreshing and rare! We use this app for our customers to vote on contests we host. It is the perfect app that suits our needs. Thank you for creating this awesome app!
Aug. 11, 2023
It's a cool concept but for some reason once you enable the app within the theme it messes up your header and your footer, at least that is what it does for me. Would be sweet if I could get some help to fix those issues because I'd love to use it. Update: It still does not work right for me as of August 11th.
The issue was fixed as of August 14th. Feel free to reach out if you have any more questions or need help.
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