Traxoft: Image Voting for Shopify

Traxoft: Image Voting

Image and Gallery Voting for Ecommerce

View on App Store

Rating

3.3

feedback

3

Reviews

chart

#4,322

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app highlight both positive and negative aspects. On the positive side, users appreciate the concept of the app and its functionality for hosting contests and engaging customers. The app is described as awesome with excellent support that prioritizes usability and customer experience. However, there are recurring issues mentioned in the reviews regarding the app breaking the default template for pages, specifically affecting the header and footer menus. Some users have reported difficulties in getting timely support to address these problems, leading to frustration and a lower rating.

Highlights

Positive concept and functionality for hosting contests
Excellent support and care for usability and customer experience
Issues with app breaking default template for pages and affecting header/footer menus
Challenges in receiving timely support for resolving technical problems
Desire for improvements in app stability and bug fixes

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    33% (1 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 26, 2024

The app broke the default template for pages so both header and footer menu stopped working. I asked Traxoft support for help a long time ago but have not received an answer yet. So found out myself that If you create a new template for all the pages then the header and footer menu works again. The app is a great concept, but it is also buggy so three stars.

Using app

7 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 4, 2023

This is an awesome app with the best support! This company cares about the usability and customer experience which is refreshing and rare! We use this app for our customers to vote on contests we host. It is the perfect app that suits our needs. Thank you for creating this awesome app!

Using app

3 days

Total reviews

12

Average rating

4.9

4 / 5 Share

Aug. 11, 2023

It's a cool concept but for some reason once you enable the app within the theme it messes up your header and your footer, at least that is what it does for me. Would be sweet if I could get some help to fix those issues because I'd love to use it. Update: It still does not work right for me as of August 11th.

Using app

28 days

Total reviews

5

Average rating

3.0

Developer Reply

The issue was fixed as of August 14th. Feel free to reach out if you have any more questions or need help.

All reviews

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