Tree‑Nation: 1 Product 1 Tree for Shopify

Tree‑Nation: 1 Product 1 Tree

Tree-Nation: 1 Product 1 Tree

Rating

3.3

feedback

19

Reviews

chart

#4,519

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    37%
  • Less than a year
    47%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's concept of promoting reforestation and carbon neutrality. Customers like the idea of being able to plant trees with their purchases and the transparency of the reforestation process. The app is praised for its easy integration into Shopify stores, helpful customer service, and the availability of marketing assets to promote sustainability. Users also mention the quick response to inquiries and the interactive features that engage customers in environmental initiatives. On the negative side, some users have experienced issues with the app, such as losing data, difficulties in getting it to work, and lack of customer support. There are complaints about the app not opening, leading to frustration and dissatisfaction. Despite these challenges, the majority of reviews highlight the app's positive impact on the environment and the ease of use for both merchants and customers.

Highlights

Positive impact on the environment and promotion of sustainability
Easy integration and user-friendly features
Helpful customer service and quick response to inquiries
Issues with app functionality and lack of customer support
Frustration over app not opening and technical difficulties

Rating Breakdown

  • 5
    84% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    11% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 4, 2023

I lost my account when I open a new store, at the beginning it work great but suddenly I lost all my data. try to ask people to assist and no customer service I Feel upset.

Using app

--

Total reviews

2

Average rating

3.0

2 / 5 Share

Aug. 30, 2022

Downloaded this with a lot of hope but can't get it to work even after following all the instructions correctly! Angelica reached out to us on 26th Aug, we replied back same day requesting help...4 days on, no response. What is the point of reaching out to us and then not responding to our help request???

Using app

6 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 1, 2021

UTTERLY AWESOME. I have had this running for less than 24 hours. I have set up my website to be carbon neutral and set up the site so every guitar sold sends an invite for my customer to plant a tree in my forest. Its just wonderful - and it makes me feel worthwhile - I feel like I am actually doing something. THANK YOU.

Using app

2 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 18, 2021

great app and great idea. But how can I prevent customer data from being passed on to you. I want all of my customers to remain anonymous and not keep e-mails either

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Thank you Tree Nation! Really pleased with this app integration. Easy to install. Helpful customer service and amazing, transparent reforestation ethics. The Standard Plan price of 0.20€ per tree / per product sold (in Madagascar and Tanzania) works out perfect for us as a small indie business trying to be sustainable. Dashboard is easy to use, with auto payment setup. Very interactive for customers to enjoy, with auto emails for them to "plant your tree", research the locations/charities and take part in community comments. All features are great, with social media assets available to promote to customers as well as banners / icons that you can use. Highly recommended to help brands be carbon neutral and have a positive impact on the environment. Thanks again, from Honeypie Minerals x

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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