Tree‑Nation: 1 Product 1 Tree
Tree-Nation: 1 Product 1 Tree
Rating
3.3
feedback
19
chart
#4,114
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
37%
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Less than a year
47%
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More than a year
11%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's concept of promoting reforestation and carbon neutrality. They find the integration into their online store easy and the customer support exceptional. Users like the transparency of the reforestation ethics and the interactive features that engage customers in planting trees. Additionally, the marketing assets provided by the app are seen as helpful in promoting sustainability to customers. However, on the negative side, some users have experienced issues with customer service, such as delayed responses or lack of assistance when facing technical problems. There are also complaints about data loss and the app not opening for some users, leading to frustration and dissatisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 4, 2023
I lost my account when I open a new store, at the beginning it work great but suddenly I lost all my data. try to ask people to assist and no customer service I Feel upset.
Aug. 30, 2022
Downloaded this with a lot of hope but can't get it to work even after following all the instructions correctly! Angelica reached out to us on 26th Aug, we replied back same day requesting help...4 days on, no response. What is the point of reaching out to us and then not responding to our help request???
Dec. 1, 2021
UTTERLY AWESOME. I have had this running for less than 24 hours. I have set up my website to be carbon neutral and set up the site so every guitar sold sends an invite for my customer to plant a tree in my forest. Its just wonderful - and it makes me feel worthwhile - I feel like I am actually doing something. THANK YOU.
Nov. 18, 2021
great app and great idea. But how can I prevent customer data from being passed on to you. I want all of my customers to remain anonymous and not keep e-mails either
Sept. 27, 2021
Thank you Tree Nation! Really pleased with this app integration. Easy to install. Helpful customer service and amazing, transparent reforestation ethics. The Standard Plan price of 0.20€ per tree / per product sold (in Madagascar and Tanzania) works out perfect for us as a small indie business trying to be sustainable. Dashboard is easy to use, with auto payment setup. Very interactive for customers to enjoy, with auto emails for them to "plant your tree", research the locations/charities and take part in community comments. All features are great, with social media assets available to promote to customers as well as banners / icons that you can use. Highly recommended to help brands be carbon neutral and have a positive impact on the environment. Thanks again, from Honeypie Minerals x
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