Tree‑Nation: 1 Product 1 Tree
Tree-Nation: 1 Product 1 Tree
Rating
4.7
feedback
21
chart
#3,719
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
24%
-
Less than a year
48%
-
More than a year
24%
Reviews Summary
The reviews for the Tree Nation Shopify App are mostly positive, highlighting the ease of use, customer engagement, and the positive impact on the environment. Users appreciate the simplicity of the app, the ability to track progress, and the transparent reforestation ethics. The integration into Shopify stores is seamless, and the customer service is praised for being helpful and responsive. Customers enjoy the interactive features that allow them to see their impact and engage in reforestation efforts. However, there are a few negative reviews mentioning issues with data loss, lack of customer service response, and app not opening for setup.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 22, 2025
Nice and simple to use, keeps engaged with customers and a nice option compared to some more expensive platforms. Definitely worth it, have had great engagement so far.
Jan. 16, 2025
Works perfectly! We have built a true forest over the last years thanks to Tree Nation and you can keep track of the progress! Customers really appreciate it
Aug. 4, 2023
I lost my account when I open a new store, at the beginning it work great but suddenly I lost all my data. try to ask people to assist and no customer service I Feel upset.
Hi! We´re sorry you had a negative experience with. We are here to help and your new store may just need to be relinked to your Tree-Nation forest. If we can still help you please send an email to offset-products@tree-nation.com. We value your feedback and are working on improving the experience.
Aug. 30, 2022
Downloaded this with a lot of hope but can't get it to work even after following all the instructions correctly! Angelica reached out to us on 26th Aug, we replied back same day requesting help...4 days on, no response. What is the point of reaching out to us and then not responding to our help request???
Dec. 1, 2021
UTTERLY AWESOME. I have had this running for less than 24 hours. I have set up my website to be carbon neutral and set up the site so every guitar sold sends an invite for my customer to plant a tree in my forest. Its just wonderful - and it makes me feel worthwhile - I feel like I am actually doing something. THANK YOU.
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