Rating

4.9

feedback

202

Reviews

chart

#882

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    25%
  • Less than a month
    37%
  • Less than a year
    26%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and ease of setup. Customers appreciate the app's ability to integrate seamlessly with their Shopify store and its impact-driven features, such as tree planting and ocean plastic recycling. The team behind the app is commended for their responsiveness, helpfulness, and dedication to sustainability. Users also highlight the customization options available and the positive impact the app has on their customers' shopping experience. However, there are concerns raised about GDPR compliance for EU merchants, indicating a potential area for improvement in the app's operations.

Highlights

Positive customer service and ease of setup
Impact-driven features like tree planting and ocean plastic recycling
Responsive and dedicated team committed to sustainability
Customization options and positive impact on customer experience
GDPR compliance concerns for EU merchants

Rating Breakdown

  • 5
    100% (201 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (200)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 22, 2025

Staff helped me setup a custom configuration for my store, they were easy to work with and respond within a few minutes. Excited to work with their team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Extremely well made, the team are the most helpful by far out of any of the apps we use. Everyone should have this app, we can all make the world a better place!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I’ve been in e-commerce for 15 years, and this is hands-down the coolest Shopify app I’ve ever come across. The ability to bake real impact into every customer interaction is game-changing. Watching our trees planted and ocean plastic recycled climb alongside sales and reviews is both heartwarming and inspiring. We recommend this app to absolutely every business.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 22, 2025

Great concept, but not GDPR compliant. As an EU merchant I discovered there was no Data Processing Agreement or sub-processor list in place, and hasn't been for 4 years. Until proper GDPR compliance is implemented, this app is risky for EU merchants handling customer data.

Using app

About 7 hours

Total reviews

5

Average rating

3.4

Developer Reply

Hi there, thank you for the feedback. We do have robust data handling policies in place but as part of your feedback, we have implemented the following changes We have updated our terms and conditions as well as privacy policy to better document our GDPR responsibilities. We have also now documented and created a standardized data processing agreement. We also: - Subscribe to and properly process Shopify’s GDPR webhooks (such as customer data access and erasure requests) - Do not share or sell customer data with any third party - Store data securely on Google Cloud infrastructure Beyond documentation and tech improvements, internally, we have begun training for all our staff on GDPR and its benefits to our customers. Thank you so much again for helping us improve as a company.

5 / 5 Share

Sept. 3, 2025

Absolutely brilliant app! Highly recommended. For the price, it really is worth it, and it motivates customers to place orders, knowing they'll be making an impact. Customer support is always top-notch too.

Store

3rd Day

Using app

Over 1 year

Total reviews

22

Average rating

5.0

All reviews

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