Spool of Thread review for Trexity

Sept. 25, 2025

Warning to all users considering using Trexity. Apparently, their "Business Code of Conduct" is to abandon a parcel outside of an apartment building, and consider that delivered. Missing an intercom number? No need to contact the shipper, just leave it on a busy urban street side to be stolen. Insurance to replace said stolen package? Nah, it's your fault for trusting Trexity to safely deliver it in the first place. This is the 2nd incident I've had with Trexity. Prior issue was their API offering a delivery address that was out of their range of delivery, then blaming our company for allowing the customer to use THEIR APP to choose Trexity as a shipping option at checkout.