Trieve: AI Sales Associate for Shopify

Trieve: AI Sales Associate

Let AI answer and recommend—reduce exits & boost conversion

Developer

Rating

5.0

feedback

2

Reviews

chart

#7,262

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the high quality of the AI voice interaction and its ability to answer customer questions effectively. Users appreciate the personalized product suggestions, intuitive navigation, and the proactive support from the app's team. The app is described as cutting-edge, easy to work with, and capable of reducing the workload on the support team. Overall, users highly recommend this app for those looking to enhance their site with AI features.

Highlights

High quality AI voice interaction and effective customer question answering
Personalized product suggestions and intuitive navigation
Proactive and responsive support from the app's team
Cutting-edge technology and ease of use
Reduction in support team workload

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

When we first demo'd this app for our store I was surprised that the voice interacting with my customers was of such a high quality. It was like I was answering their questions myself. There was a learning phase but the model was soon able to answer more complex questions and speak to customer needs. Every time we have tried an AI model for other aspects of our business, it has failed. What Federico and his team have built is on another level. I highly recommend this app for anyone looking for this type of feature on their site.

Store

MacCase

Using app

3 days

Total reviews

2

Average rating

4.0

5 / 5 Share

May 15, 2025

Trieve has had a real impact on how shoppers navigate our store - their AI chat guides product discovery in a way that feels natural, intuitive, and genuinely helpful. From day one, their team has been incredibly responsive and proactive. They’ve acted like true partners, not just vendors - bringing ideas to the table, iterating fast, and helping us get real value quickly. The tech lives up to the promise: personalized product suggestions, intelligent answers to shopper questions, and a smooth path from search to checkout. It adapts to our catalog, syncs with our brand voice, and reduces the load on our support team - all without requiring heavy setup on our end. If you’re looking for an AI solution that’s both cutting-edge and easy to work with, Trieve is absolutely worth it.

Store

Flaviar

Using app

2 days

Total reviews

5

Average rating

5.0

All reviews

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