True Fit: AI Size Guidance
Size recommendations powered by shoppers, enhanced by AI.
Rating
3.8
feedback
20
chart
#3,253
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
15%
-
Less than a month
45%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
The reviews for the TrueFit Shopify app are mostly positive, highlighting the excellent customer service and seamless onboarding experience. Users appreciate the accurate size recommendations and the ease of installation. The support team, particularly Mital and Serhat, received high praise for their responsiveness and assistance. Customers also mentioned the app's effectiveness in reducing return rates and aiding in decision-making for fit size. However, there were a couple of negative reviews mentioning difficulties in uninstalling the app and unexpected costs.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Do not bother to install, I did it cuz it said free so I wanted to check it out, and in order for you to see the app you gotta pay $499/month.
April 9, 2025
impossibile to uninstall without technical support and after you unistall they not even respond
Dec. 17, 2024
Looking forward to starting our journey with TrueFit. Mital was great to work with and the onboarding process has been a breeze! Implementation was seamless and we are off to the races!
Sept. 3, 2024
Our team had an excellent sales and onboarding experience with True Fit. Mital, in particular, was incredibly thorough, responsive, and a pleasure to work with. We’re really enjoying the product so far and feel confident it will help us reduce returns and boost conversions.
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