Rating

4.7

feedback

26

Reviews

chart

#2,609

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    19%
  • Less than a month
    50%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The reviews for the TrueFit Shopify App are overwhelmingly positive, with users praising the seamless onboarding process, excellent customer service, and accurate size recommendations. Customers appreciate the quick responses from the support team, easy installation, and the helpfulness of the app in reducing returns and boosting conversions. The team at TrueFit, including members like Mital, Laura, Maria, Bill, and Serhat, are highlighted for their thoroughness, responsiveness, and willingness to customize the app to fit the specific needs of the users. Overall, users highly recommend TrueFit for its functionality, user-friendliness, and the value it brings to both consumers and businesses.

Highlights

Positive customer service and support
Seamless onboarding process
Accurate size recommendations
Easy installation
Value in reducing returns and boosting conversions

Rating Breakdown

  • 5
    92% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 9, 2025

impossibile to uninstall without technical support and after you unistall they not even respond

Using app

--

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 17, 2024

Looking forward to starting our journey with TrueFit. Mital was great to work with and the onboarding process has been a breeze! Implementation was seamless and we are off to the races!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Our team had an excellent sales and onboarding experience with True Fit. Mital, in particular, was incredibly thorough, responsive, and a pleasure to work with. We’re really enjoying the product so far and feel confident it will help us reduce returns and boost conversions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

The entire True Fit team is awesome! Laura, Maria & Bill helped us get setup after we ran into issues with the installation. The app runs smooth on our store now & we are very pleased with everything.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your kind feedback about our product and team. Mital is such an asset to True Fit, and we're glad you had a great experience with him! We're honored to be your fit solution of choice. Please don't hesitate to reach out with any future needs!

All reviews

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