True Fit: AI Size Guidance
Size recommendations powered by shoppers, enhanced by AI.
Rating
3.4
feedback
19
chart
#3,515
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
16%
-
Less than a month
47%
-
Less than a year
32%
-
More than a year
0%
Reviews Summary
The reviews for the TrueFit Shopify app are mostly positive, highlighting the excellent customer service and seamless onboarding experience. Users appreciate the accurate size recommendations and the ease of installation. The support team, particularly Mital and Serhat, received high praise for their responsiveness and assistance. Customers also mentioned the app's effectiveness in reducing return rates and aiding in decision-making for fit size. However, there were a couple of negative reviews mentioning difficulties in uninstalling the app and unexpected costs.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Do not bother to install, I did it cuz it said free so I wanted to check it out, and in order for you to see the app you gotta pay $499/month.
April 9, 2025
impossibile to uninstall without technical support and after you unistall they not even respond
Dec. 17, 2024
Looking forward to starting our journey with TrueFit. Mital was great to work with and the onboarding process has been a breeze! Implementation was seamless and we are off to the races!
Sept. 3, 2024
Our team had an excellent sales and onboarding experience with True Fit. Mital, in particular, was incredibly thorough, responsive, and a pleasure to work with. We’re really enjoying the product so far and feel confident it will help us reduce returns and boost conversions.
June 10, 2024
Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.
Thank you so much for your kind feedback about our product and team. Mital is such an asset to True Fit, and we're glad you had a great experience with him! We're honored to be your fit solution of choice. Please don't hesitate to reach out with any future needs!
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