Rating

5.0

feedback

25

Reviews

chart

#2,106

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    16%
  • Less than a month
    32%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The reviews for the TrueFit Shopify App are overwhelmingly positive, with users praising the excellent customer service, seamless onboarding process, and accurate size recommendations. Customers appreciate the quick responses from the support team, easy installation, and the helpfulness of the app in reducing returns and boosting conversions. The team members like Mital, Laura, Maria, Bill, and Serhat are specifically mentioned for their thoroughness, responsiveness, and assistance in customizing the app to fit the users' needs. Overall, users highly recommend TrueFit for its functionality and the value it adds to their online stores.

Highlights

Excellent customer service and support
Seamless onboarding process and easy installation
Accurate size recommendations and reduction in returns
Customization options and responsiveness of the team members
Positive impact on conversions and customer trust

Rating Breakdown

  • 5
    96% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

Looking forward to starting our journey with TrueFit. Mital was great to work with and the onboarding process has been a breeze! Implementation was seamless and we are off to the races!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Our team had an excellent sales and onboarding experience with True Fit. Mital, in particular, was incredibly thorough, responsive, and a pleasure to work with. We’re really enjoying the product so far and feel confident it will help us reduce returns and boost conversions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

The entire True Fit team is awesome! Laura, Maria & Bill helped us get setup after we ran into issues with the installation. The app runs smooth on our store now & we are very pleased with everything.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your kind feedback about our product and team. Mital is such an asset to True Fit, and we're glad you had a great experience with him! We're honored to be your fit solution of choice. Please don't hesitate to reach out with any future needs!

5 / 5 Share

May 23, 2024

Just installed a few days ago, received excellent support! Excited to see how True Fit will help Simple Gay Apparel into the future.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback on your experience with our customer support team! We're honored to be Simple Gay Apparel's size and fit partner of choice. Please don't hesitate to reach out with any future needs!

All reviews

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