Rating

5.0

feedback

24

Reviews

chart

#1,932

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    17%
  • Less than a month
    42%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the True Fit Shopify App are overwhelmingly positive, with users praising the excellent customer service, seamless onboarding experience, and the app's ability to help reduce returns and boost conversions. Customers appreciate the responsiveness of the support team, the ease of installation, and the accuracy of the size recommendations provided by the app. Many users also highlight the quick implementation process and the willingness of the True Fit team to customize the app to fit their specific needs. Overall, users highly recommend the app for both consumers and businesses.

Highlights

Excellent customer service and support
Seamless onboarding experience
Accurate size recommendations
Customizable features
Ease of installation

Rating Breakdown

  • 5
    96% (23 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 3, 2024

Our team had an excellent sales and onboarding experience with True Fit. Mital, in particular, was incredibly thorough, responsive, and a pleasure to work with. We’re really enjoying the product so far and feel confident it will help us reduce returns and boost conversions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

The entire True Fit team is awesome! Laura, Maria & Bill helped us get setup after we ran into issues with the installation. The app runs smooth on our store now & we are very pleased with everything.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your kind feedback about our product and team. Mital is such an asset to True Fit, and we're glad you had a great experience with him! We're honored to be your fit solution of choice. Please don't hesitate to reach out with any future needs!

5 / 5 Share

May 23, 2024

Just installed a few days ago, received excellent support! Excited to see how True Fit will help Simple Gay Apparel into the future.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback on your experience with our customer support team! We're honored to be Simple Gay Apparel's size and fit partner of choice. Please don't hesitate to reach out with any future needs!

5 / 5 Share

April 22, 2024

We discovered this app in search of a user-friendly tool that would enable the customer's decision making as regards fit size. Since the beginning of the onboarding process, the customer service rendered by the app's development team has been excellent! We look forward to continued usage.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We're so excited to help Beverly Berg shoppers reduce fit confusion and get in their best-fitting size. Thank you for choosing True Fit!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more