Rating

5.0

feedback

22

Reviews

chart

#1,418

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    18%
  • Less than a month
    50%
  • Less than a year
    23%
  • More than a year
    0%

Reviews Summary

The reviews for the True Fit Shopify App are overwhelmingly positive, with users praising the seamless onboarding experience, excellent customer service, and accurate size recommendations. Customers appreciate the ease of installation, fast integration with Shopify, and the helpfulness of the support team. The app is described as handy for both consumers and businesses, with many users expressing confidence that it will help reduce returns and increase conversions. Some users specifically mention the responsiveness of the support team and the quick resolution of any issues.

Highlights

Positive customer service and support
Seamless onboarding experience
Accurate size recommendations
Ease of installation and integration with Shopify
Confidence in reducing returns and increasing conversions

Rating Breakdown

  • 5
    95% (21 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 10, 2024

Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

May 23, 2024

Just installed a few days ago, received excellent support! Excited to see how True Fit will help Simple Gay Apparel into the future.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

We discovered this app in search of a user-friendly tool that would enable the customer's decision making as regards fit size. Since the beginning of the onboarding process, the customer service rendered by the app's development team has been excellent! We look forward to continued usage.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Very good app overall. The integration is seamless and it's simple to add the widget onto site. Support has also been excellent.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2024

Their onboarding experience is incredible. I got responses back in minutes and the implementation happened in a day! They were open to customizing the brands that make sense for our brand to have on the widget which was important to us. They also provided additional opportunities to leverage their platform to reduce our return rate. I would highly recommend this app and Serhat is the BEST on the team!

Store

Stylest

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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