True Fit: AI Size Guidance

The reviews are overwhelmingly positive about the app’s ease of installation, smooth Shopify integration, and strong onboarding/support experience. Many merchants praise the responsiveness and helpfulness of the team, often naming specific staff members, and several say the sizing recommendations are accurate and useful for helping customers choose the right fit. Reviewers also expect the app to reduce returns and improve conversions, and some mention that the plug-and-play setup and flexibility make it a strong fit for their business. The main negative feedback centers on pricing transparency and trust. A few reviewers felt misled by the app being presented as free, only to encounter a $499/month charge or conditions related to tracking and marketing before they could use it. There is also a complaint about difficulty uninstalling the app and poor follow-up from support after uninstalling. Overall, the sentiment is strongly favorable, but the negative reviews suggest concerns about hidden costs and post-installation support.