Trust Pitcher for Shopify

Trust Pitcher

Trust Pitcher

View on App Store

Rating

4.3

feedback

5

Reviews

chart

#10,996

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting its good graphics, customization options, and excellent customer support. Users appreciate the app's geolocated box feature, which helps with international markets and displaying shipping information. However, there is a negative review mentioning issues with Google Adwords blacklisting the store due to the app, leading to revenue loss and account problems.

Highlights

Good graphics and customization options
Excellent customer support
Geolocated box feature for international markets
Issue with Google Adwords blacklisting
Negative impact on revenue and account

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2022

Very good looking app. We've used it for almost a year, very happy with it! Good graphics, pictures, text customization, and more.

Store

pysjn

Using app

9 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you! Feel free to contact us via email should you have any more feedback/suggestions to improve the app! Appreciate the feedback given! It does motivate us to further improve the app!

5 / 5 Share

March 28, 2020

Amazing support team, they basically customized the whole functionality of the app according to our wishes in a matter of days. We have been looking for an app like this for a long time, highly recommended!

Using app

7 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for using our app. We will try to fulfil merchant's request as much as we could. Do contact us anytime if you need any help or have some suggestion of a new feature.

1 / 5 Share

March 9, 2020

When we initially installed the app, we were happy with it. It was easy to use and looked good on our store. The only thing I would have wanted was to be able to upload my own custom badge graphics. But unfortunately, after 6 days our entire Google Adwords account was 'Disapproved for Malicious/unwated software'. Google Adwords has confirmed it was this app that got us blacklisted. So far we have lost 5 days of Google Adwords revenue and are still trying to get our Adwords account back up and running. For this reason its a 1 star review from us.

Using app

9 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the feedback. We’re really sorry on the issue you’re facing when using our app. We’ll use all our efforts to prevent this from happening again.

5 / 5 Share

Feb. 18, 2020

Finally, a geolocated box on product page that looks amazing and has HTML capabilities. It's all you need! Customer support is excellent. we display free shipping and free returns using this app. Shipping price and time vary with country.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! Do let us know anytime if you need any feature and we can consider it in the next update!

5 / 5 Share

Feb. 12, 2020

This app is a must for my store because my primary market is international. International markets are afraid to purchase because they are not sure if we ship to them... the GPS recognition tells them we do!! Can't wait for them to ad tag recognition so I can show different shipping dates for different fulfillment providers.. thanks for great work. Got to know developer... nice guy!

Store

Falooka

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your love on our app! We will update the app from time to time so stay tuned!

All reviews

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