Trusted Shops Easy Integration
Easy integration of Trustmark, Buyer Protection and reviews
Rating
4.3
feedback
18
chart
#2,467
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
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Less than a day
6%
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Less than a month
28%
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Less than a year
56%
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More than a year
0%
Reviews Summary
The reviews for the app are mixed, with both positive and negative aspects highlighted by users. On the positive side, many users found the installation and integration process to be easy and straightforward. They also appreciated the functionality of the app, mentioning that it helped in building customer trust and loyalty. Additionally, the quick and helpful support provided by the app developers was praised by several users. However, on the negative side, some users faced issues with the app not working on mobile devices and experienced difficulties with email triggers. There were also complaints about the high cost of the solution and the automatic contract renewal process without proper notification, which led to dissatisfaction among users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 8, 2024
We have 2 websites but the app is not working on mobile. We asked for an audit on the website but they are saying that they have support only for certin countries! The trigger for email sending is not working on Fullfield status, only on the date of the client order.
Jan. 23, 2024
It is a very costly solution, which unfairly locks you into a contract that automatically renews with 3 months' notice, which is not written in the signed contract but very briefly mentioned in their general conditions. Also, no notification or reminder is sent before the renewal deadline, which doesn't comply with German law.
Oct. 11, 2023
Installation und Integration verliefen recht einfach und ohne Probleme. Bei Fragen ist die Faq sehr gut und man wird sofort fündig. Die Funktionalität ist hervorragend.
Danke für die Bewertung! Wir freuen uns, dass Sie mit der App und der Installationsanleitung zufrieden sind. Viele Grüße Ihr Trusted Shops Team
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