Trust Badges & Icons TrustMark
Build trust with 10,000+ trust badges & feature icons
Rating
4.0
feedback
3
chart
#13,699
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with positive feedback about its ease of use and time-saving features, but also negative experiences with billing issues and lack of customer support. Users appreciate the app for being user-friendly and efficient in saving time. However, there are complaints about being charged despite downgrading the app and facing difficulties in getting a refund. The lack of responsiveness from the support team and delayed refund process have left some users frustrated and disappointed. It is recommended to be cautious when upgrading the app to avoid potential billing problems.
Highlights
Review RSS Feed
All reviews
Oct. 25, 2024
I wasnt sure what to expect but TrustMark blew me away with how easy it was. The templates made setup fast. I had badges up and looking great in under a minute. I have tried other badge apps but none were this quick. TrustMark has definitely earned a place in my must-have tools.
Aug. 29, 2023
Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.
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