Trust Badges & Icons TrustMark
TrustMark - Trust Badges, Guarantees & Trust, Features Icons
Rating
3.4
feedback
2
chart
#13,054
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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50%
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Reviews Summary
The reviews for this Shopify App are mixed. One user found it easy to use and time-saving, giving it a 4-star rating. However, another user had a negative experience with the app, stating that they were charged despite downgrading and faced issues with getting a refund. The lack of response from the support team and developer has led to frustration and a 1-star rating. It seems that while the app may be beneficial for some on the free tier, there are concerns about billing and customer support for those who upgrade.
Highlights
Review RSS Feed
All reviews
Aug. 29, 2023
Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.
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