SleepYAY review for Reviews Importer Google Review
Dec. 1, 2023
The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.
Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts. We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused. We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.
Product reviews on Shopify with photos,TikTok,Youtube videos