Trustprofile for Shopify

Trustprofile

Boost online reputation through reviews and trust signals

Developer
View on App Store

Rating

1.0

feedback

2

Reviews

chart

#12,651

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed. One user gave it a 5-star rating, praising its ease of use, free signup process, easy installation, and responsive customer service. They are using it for free and are hopeful that it will help their shop grow by enabling them to send product reviews in multiple languages. On the other hand, a user who rated the app 1 star expressed dissatisfaction with the lack of clarity in pricing before signing up, inability to modify the email content, and poor translations in emails for lower-tier plans. They do not recommend the application due to these issues.

Highlights

Ease of use and free signup process
Responsive customer service
Lack of clarity in pricing
Inability to modify email content
Poor translations in emails

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2022

This app worked really easy. The signup process is free, and the widget easy to install. I contacted customer service and got instant reply. Great work. I am using it for free and that makes a lot of sense. Hopefully my shop will grow and I can start sending out productreviews in multiple languages.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review. Our free single profile of trust is indeed an excellent way to build trust with your customers. I hope you manage to build your store in such a way that we can support your multilingual webshop in the future. Best, Daan

1 / 5 Share

Dec. 28, 2021

So this app looks okay, but I don't recommend it for the simple reason that their price doesn't clearly explain what you have before you sign up, you get the impression that every formula is the same but this is not the case! Moreover, we cannot even modify the Email sent! This is the base! The worst part is that if you don't take a superior formula then you end up with emails sent to your customers in a very poorly translated translation! In short, I do not recommend this application ...

Store

Candyor

Using app

About 1 hour

Total reviews

7

Average rating

3.0

Developer Reply

Thx for sharing your review. Sorry to hear that you are not happy with our app. We made the possibility to change the contents of the emails part of the free package. Hope you're happy to hear this. About the translation, could you email us what could be improved in the email? Than we try to fix it. Thanks for your feedback, it helps to improve our software.

All reviews

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