Trustprofile for Shopify

Trustprofile

Boost online reputation through reviews and trust signals

Developer
View on App Store

Rating

4.2

feedback

2

Reviews

chart

#9,494

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed. One user gave it a 5-star rating, praising its ease of use, free signup process, easy installation, and responsive customer service. They are happy to use it for free and are looking forward to expanding their reach with product reviews in multiple languages. On the other hand, a user gave it a 1-star rating, expressing dissatisfaction with the unclear pricing structure, inability to modify the email content, and poor translations in lower-tier plans. They do not recommend the app due to these issues.

Highlights

Ease of use and free signup process
Customer service responsiveness
Unclear pricing and limitations on email customization
Poor translations in lower-tier plans
Mixed recommendations

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2022

This app worked really easy. The signup process is free, and the widget easy to install. I contacted customer service and got instant reply. Great work. I am using it for free and that makes a lot of sense. Hopefully my shop will grow and I can start sending out productreviews in multiple languages.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review. Our free single profile of trust is indeed an excellent way to build trust with your customers. I hope you manage to build your store in such a way that we can support your multilingual webshop in the future. Best, Daan

1 / 5 Share

Dec. 28, 2021

So this app looks okay, but I don't recommend it for the simple reason that their price doesn't clearly explain what you have before you sign up, you get the impression that every formula is the same but this is not the case! Moreover, we cannot even modify the Email sent! This is the base! The worst part is that if you don't take a superior formula then you end up with emails sent to your customers in a very poorly translated translation! In short, I do not recommend this application ...

Store

Candyor

Using app

About 1 hour

Total reviews

7

Average rating

3.0

Developer Reply

Thx for sharing your review. Sorry to hear that you are not happy with our app. We made the possibility to change the contents of the emails part of the free package. Hope you're happy to hear this. About the translation, could you email us what could be improved in the email? Than we try to fix it. Thanks for your feedback, it helps to improve our software.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more