Try Before You Buy with Mirra
The reviews are overwhelmingly positive. Merchants consistently say the app makes Try Before You Buy or Try At Home easy to offer, especially for products where fit, style, or in-person evaluation matters such as jeans, shoes, eyewear, swimwear, jewelry, dresses, and home décor. A major benefit mentioned across many reviews is improved business performance: higher average order value, better conversion rates, more first-time customers, reduced returns, and increased customer confidence. Reviewers also praise the app’s automation, smooth Shopify integration, and the fact that it feels like a natural extension of their store. Customer support is another standout strength. Many merchants describe the team as responsive, friendly, proactive, and highly supportive during onboarding and setup. Several reviews mention helpful marketing collateral, templates, and guidance that made launching the service easier. Negative feedback is minimal, but a few reviews imply the app is best suited for brands confident in their products and customer journey, and some mention they were still early in rollout or testing. Overall, the sentiment is that the app delivers strong value, especially for fashion and other high-consideration products, with excellent service backing it up.
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We've been using Mirra at LMS The Brand for almost a year now, and it's been such a great addition to our online store! As a footwear brand, we know how tricky finding the perfect fit can be when shopping online, and Mirra has been a real game-changer for us. Our customers now have the freedom to try on their favourite LMS styles from the comfort of their own home before committing to a purchase. It's been such a great way to build customer confidence while improving our conversion and overall shopping experience. The integration with Shopify has been super easy, and the Mirra team have been an absolute dream to work with. A special shoutout to Lauren, who is an absolute superstar! She's always so lovely, supportive and quick to jump in whenever we need a hand. We love being able to give our customers a little more flexibility and confidence when shopping with us. Anything that makes finding your perfect pair of shoes easier is a big yes from us! We couldn't recommend Mirra enough!
I run a jeans brand, so being able to offer Try Before You Buy has been so helpful. Jeans are such a personal fit, and I love that customers can try a couple of pairs at home without having to pay the full amount upfront and then decide what actually works for them. Mirra has made the whole process really easy to manage and our customers have really loved having the option. It’s been such a good addition to the business and I’d definitely recommend it!
You've captured exactly why Try Before You Buy and denim are such a natural fit. Jeans are one of the hardest things to get right online, so giving your customers the room to try a couple of pairs at home and settle on the pair that truly works takes all that guesswork away. It's a much better experience for them, and clearly a better outcome for the brand too. We're so glad Mirra has been easy to manage on your end. That's always what we're aiming for, letting you offer something genuinely useful to customers without adding friction behind the scenes. Thank you for the recommendation as well. It means a great deal coming from a brand that knows fit as well as you do. Here's to many more customers finding their perfect pair.
Our customers really embraced the Try At Home service and appreciate the opportunity to try different pieces at home. We see our AOV for Try At Home orders is 60% higher, bringing in a nice boost. The team is lovely, easy to work with and jump on any issues right away. I was particularly impressed by the Marketing Kit the team provided us with that made integration and marketing of the service a breeze. We're looking forward to see the service grow and more customers embrace it.
Thank you so much for taking the time to share this. It genuinely means a lot to the whole team. We're thrilled your customers have embraced Try At Home the way they have. That 60% lift in AOV is exactly the kind of result we love to see and it's a real credit to how well your brand and pieces lend themselves to the experience. It's also great to hear the Marketing Kit made integration and launch feel effortless. We put a lot of care into that, so knowing it landed well for you is wonderful feedback.
We’ve been using Mirra for our Shopify store (SACHA DRAKE) and it has completely elevated how our customers shop online. The ability to try multiple styles at home before purchasing has been a game-changer, giving customers the confidence to explore new fits and styles without hesitation. The app integrates smoothly with Shopify and feels like a natural extension of the store experience. Setup was straightforward, and the Mirra team has been incredibly responsive and supportive, ensuring everything runs perfectly from both a customer and operations perspective. It’s rare to find a solution that enhances conversion, customer trust, and brand experience all at once. Mirra delivers on all three. Highly recommended for any fashion retailer looking to offer a premium, flexible, and customer-first shopping experience.
The Try with Mirra team have been fantastic! It's been almost 4 months and our AOV for TWM orders is 44% more than non TWM orders. Wow. I knew as a new brand that the try before you buy would be super helpful for conversions but this is next level. Also, why don't other app have these kinds of metrics? Its almost like other apps are afraid to show ROI but the TWM analytics leads with that. In addition, the support team has been so responsive and that is critical because this is very much a customer facing app. If you're confident in your product, then you'll want to add this app to your shop!
Thank you very much. We are thrilled to be working with you and seeing the impact of Try with Mirra on your growth. We very much look forward to many years of working together to deliver exceptional online shopping experiences.
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