iLash Mafia review for Tryon: Try Before You Buy

1 / 5

Aug. 23, 2024

The app doesn't work with 3PL fulfilment centers. The support is non existent they reply 3 days later. The app rejected all coming orders with tryon, over 20 came in and got rejected. Regular orders coming through ok, everything from tryon gets rejected! It was a huge waste of tome and money since we spent almost $2000 in ads promoting this deal and no orders were captured!

Using app

30 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. Tryon is a Try Before You Buy app that ensures merchants' funds are secure. If an order is rejected by the credit card provider, Tryon will automatically cancel it. Tryon handles the Try Before You Buy order management and is not involved in fulfillment. We are always seeking feedback, and we’ve made sure the authorization hold process is now clearer for merchants. While our customer service is usually active, there may be longer response times on weekends. Wishing you continued success and sales in the future, and we’re always here to assist with anything related to Tryon.

Tryon: Try Before You Buy for Shopify
Tryon: Try Before You Buy
4.7 star
19 reviews

Tryon: Try Before You Buy experience

Developer
Shopify App Store