Rating
1.1
feedback
15
chart
#1,429
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
33%
-
Less than a year
20%
-
More than a year
33%
Reviews Summary
The TSE-App has received mixed reviews from users. Positive aspects include easy installation and functioning properly for some users. However, the negative themes that emerge from the reviews are related to technical issues such as frequent disconnections, problems with printing receipts, and non-compliance with legal requirements. Users have expressed frustration with the high price of the app, lack of TSE conformity, and difficulties in getting adequate support from Shopify. There are concerns about the app's reliability and its impact on legal compliance for German businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
Einfach eine Katastrophe diese App. Die Z-Berichte können nicht digital per PDF an die Buchhaltung/Steuerberater gesendet werden, teilweise wird die TSE aufgrund "technischer Probleme" nicht gedruckt und auch sonst ist es eine Unverschämtheit, dafür Geld zu verlangen.
June 19, 2024
Die App funktioniert seit Wochen nicht mehr, trotz mehrfachem reset. In den Kassen steht immer, dass er auf Daten aktualisieren ist. Ich zahle für 3 Standorte und es funktioniert nicht. Sehr schlecht
June 18, 2024
The app is a disaster. Same experience as others here. Sometimes it works, sometimes it doesn't. Eventually, the POS loses contact with the TSE, and there is a constant message saying that the TSE is inactive. Paying $9 a month for this is one thing, but the other issue is that it is not legally compliant. One should consider banding together and potentially holding Shopify accountable if fines are incurred. After all, they are offering a service for money that is not being delivered, yet they are still taking the money for it. I believe they have an obligation to provide the service.
June 3, 2024
Die App ist eine Katastrophe für eine gesetzlich vorgeschriebene Funktion. Es gibt keine Alternative, und Shopify interessiert es nicht. Sechs, setzen. Tut mir leid.
March 22, 2024
TSE funktioniert seit Monaten trotz ständigem Reset der App auf dem Tablet quasi nicht mehr. Schwierig, da gesetzeswidrig. Überlege Shopify zu verlassen.
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