Tuecus Ebay Integration
The reviews are mixed, with a few users praising the app’s support and some of its features, but several others reporting serious problems with core functionality. Positive feedback centers on fast, knowledgeable, and effective customer service, with one reviewer specifically highlighting an agent who resolved the issue quickly and efficiently. A few users also mention that the app has useful features and that the free plan was helpful for testing. Negative feedback is more frequent and focuses on reliability and usability issues. Reviewers report failed or incomplete order syncing, missing customer and fulfillment data, and problems importing eBay orders into Shopify. Several users are frustrated by the need to map products manually, the lack of search when mapping, and the app not preserving important eBay details in Shopify notes or tags. Support is also a recurring concern, with some users saying they received no response or could not get help when needed, while others found communication difficult. Overall, the app appears promising in concept but inconsistent in execution.
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The only issue i have with this app is that i have asked for help a number of times with no success my issue is that i changed my user eBay for brand purposes now i can not list on eBay. so i effect i am only paying for half of the app functions. please can some help me with this issue. thank you.
it has a couple good features but out of 8 orders i received after installing, only 1 synced over to shopify and it was missing the fulfill by date and the customer name. i tried getting customer service but it said no one was available so i sent 2 messages throughout the day and now i give up.
Mahesh is an absolute lifesaver! The help was instant and super effective, I barely had to explain my issue before it was already solved. Fast, efficient, and incredibly knowledgeable. If I could give more than 5 stars, I absolutely would! Highly recommend Mahesh for any assistance you need.
Sorry, but this app is not ready. It shouldn't be in the app store. All I tried to do was import orders, and the problems started right away.... 1. You cannot import an eBay order, without mapping the eBay item to a Shopify item. I'm not after any inventory control. I just want to print postage for my eBay items, and have my metrics updated. 2. After importing, it did not import any customer data. It put all customer data into the Shipping address. 3. It added no eBay data to the Shopify notes field, nor did it add any tags. Not even the eBay order ID. Nothing. Good luck trying to find an ebay order in Shopify, down the road. 4. When mapping products, you have to find the proper Shopify product, page by page. No search. Unreal. 5. Tech support was very responsive. All tech support was from India. Communication was NOT easy. Sure glad they had a free plan for evaluation. app = delete
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