Tuneboom
Effortlessly sell and manage your music and audio content.
Rating
2.5
feedback
19
chart
#10,085
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
26%
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Less than a year
58%
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More than a year
11%
Reviews Summary
The reviews for this Shopify App are mixed, with some users praising its functionality and ease of use, while others are critical of issues such as slow response times, poor customer service, and lack of essential features. Positive aspects highlighted include the ability to sell beats with different licenses, straightforward interface, and the app's potential for success in selling music online. However, negative feedback revolves around problems with the preview track not working, issues with downloading purchased items, missing license documents, and difficulties in customizing license agreements. Customers also express frustration with the lack of responsiveness from customer support and the app's limitations in terms of features and performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 19, 2024
Pretty good for selling beats, However, the preview track doesn't work, and nothing for quantity on the item. For example, when putting up a track, It doesn't have anything quantity options and leaves people wondering on their own.
March 27, 2024
I LEFT BEAT STRARS TO CHECK OUT THIS APP I LIKED THAT THEY ALLOWED YOU TO SELL BEATS WITH DIFFERENT LICENSES AND JUMPED OUT THERE RIGHT AWAY AND BOUGHT THE PRO PLAN. THINKING BECAUSE THIS IS THE TOP PLAN I SHOULD GET ALL FEATURES AS SOON AS I UPLOADED MORE THAN TWO BEATS MY BEATS STOPPED PLAYING ON MY STORE. PLUS THERES NO MENU FOR CUSTOMERS STO JUAT PLAY ALL SONGS ON A LIST. PERSONALLY THE IDEA IS DOPE BUT THE EXECUTION IS TRASH. ALREADY TOLD MY CUSTOMERS TO CHECK IT OUT AND NOW ALL I GET IS HOW DO I LISTEN TO THE BEATS! WHO WANTS TO GO TO A BEAT SITE JUST TO SEE THE COST OF BEATS BUT NOT HEAR IT!!! THE MEDIA PLAYER SHOULD BE THE MOST IMPORTANT THING ON HERE THAT WORKS AND I HAVEN'T HEARD MY BEATS SINCE I UPLOADED THEM!
Jan. 28, 2024
Actually terrible. Insanely slow response times, poor customer service. They don't even care to update the plugin ever. No collab support.. because what musician collabs with others, right? Not too mention it costs twice as much as Beatstars, and it's twice as bad as beatsars. It's clear that they just don't don't actually make or sell music because this is just a sham. Can't even upload my zip files because they're too big so im FORCED to upgrade. Sickening. Penny pinching company overcharging for services that barely work. Thanks a ton.
Thank you for sharing your concerns about our Shopify app. I'm genuinely sorry to hear about your negative experience, especially with the response times and customer service. We value your feedback as it highlights areas where we clearly need to improve. I understand your frustration regarding the plugin updates, collaboration features, file upload limitations, and pricing. Please know that we are committed to addressing these issues to better serve our customers, especially in the music community. Please allow us the opportunity to make this right. We would appreciate the chance to discuss your specific concerns in more detail and explore possible solutions. Feel free to reach out to us directly at support@pulsewave.io
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