Tuneboom for Shopify

Tuneboom

Effortlessly sell and manage your music and audio content.

Developer
View on App Store

Rating

2.0

feedback

6

Reviews

chart

#5,898

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for Tuneboom are quite mixed. Some users find it to be a great app when utilized properly and appreciate the responsive customer service. However, there are several negative reviews highlighting issues with the app not sending purchased items to customers, slow response times, poor customer service, and high costs compared to competitors. Users also express frustration with the inability to upload large files without upgrading and the lack of collaboration support. Despite these drawbacks, some users believe that with better customer service and additional features like custom license agreements, Tuneboom could be a highly rated app.

Highlights

Mixed reviews
Responsive customer service
Issues with functionality and customer service
High costs compared to competitors
Desire for additional features like custom license agreements

Rating Breakdown

  • 5
    17% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    17% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (4 ratings)

Reviews with Text

  • 83% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 20, 2026

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 16, 2025

Don’t be mislead by the other reviews. Tuneboom is a great app if you know how to utilize it properly and don’t project beat selling platforms on to it as ur expectations. And the 2 teams in 4yrs that I’ve had to reach out to customer service I got an immediate response. Worth the money!

Store

Sicario

Using app

About 7 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 30, 2025

Horrible app do not waste your time it never sends the purchased item to the customer.

Using app

22 days

Total reviews

2

Average rating

3.0

1 / 5 Share

July 19, 2025

Horrible. I've been having trouble with this app. I reached out to customer service two days ago and still I haven't heard from anyone! I want my god dam money back!!!

Using app

8 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 28, 2024

Actually terrible. Insanely slow response times, poor customer service. They don't even care to update the plugin ever. No collab support.. because what musician collabs with others, right? Not too mention it costs twice as much as Beatstars, and it's twice as bad as beatsars. It's clear that they just don't don't actually make or sell music because this is just a sham. Can't even upload my zip files because they're too big so im FORCED to upgrade. Sickening. Penny pinching company overcharging for services that barely work. Thanks a ton.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your concerns about our Shopify app. I'm genuinely sorry to hear about your negative experience, especially with the response times and customer service. We value your feedback as it highlights areas where we clearly need to improve. I understand your frustration regarding the plugin updates, collaboration features, file upload limitations, and pricing. Please know that we are committed to addressing these issues to better serve our customers, especially in the music community. Please allow us the opportunity to make this right. We would appreciate the chance to discuss your specific concerns in more detail and explore possible solutions. Feel free to reach out to us directly at [email protected]

All reviews

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