Tuneboom
Effortlessly sell and manage your music and audio content.
Rating
2.0
feedback
6
chart
#5,898
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for Tuneboom are quite mixed. Some users find it to be a great app when utilized properly and appreciate the responsive customer service. However, there are several negative reviews highlighting issues with the app not sending purchased items to customers, slow response times, poor customer service, and high costs compared to competitors. Users also express frustration with the inability to upload large files without upgrading and the lack of collaboration support. Despite these drawbacks, some users believe that with better customer service and additional features like custom license agreements, Tuneboom could be a highly rated app.
Highlights
All reviews
Oct. 16, 2025
Don’t be mislead by the other reviews. Tuneboom is a great app if you know how to utilize it properly and don’t project beat selling platforms on to it as ur expectations. And the 2 teams in 4yrs that I’ve had to reach out to customer service I got an immediate response. Worth the money!
Aug. 30, 2025
Horrible app do not waste your time it never sends the purchased item to the customer.
July 19, 2025
Horrible. I've been having trouble with this app. I reached out to customer service two days ago and still I haven't heard from anyone! I want my god dam money back!!!
Jan. 28, 2024
Actually terrible. Insanely slow response times, poor customer service. They don't even care to update the plugin ever. No collab support.. because what musician collabs with others, right? Not too mention it costs twice as much as Beatstars, and it's twice as bad as beatsars. It's clear that they just don't don't actually make or sell music because this is just a sham. Can't even upload my zip files because they're too big so im FORCED to upgrade. Sickening. Penny pinching company overcharging for services that barely work. Thanks a ton.
Thank you for sharing your concerns about our Shopify app. I'm genuinely sorry to hear about your negative experience, especially with the response times and customer service. We value your feedback as it highlights areas where we clearly need to improve. I understand your frustration regarding the plugin updates, collaboration features, file upload limitations, and pricing. Please know that we are committed to addressing these issues to better serve our customers, especially in the music community. Please allow us the opportunity to make this right. We would appreciate the chance to discuss your specific concerns in more detail and explore possible solutions. Feel free to reach out to us directly at [email protected]
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