Turn 14 Distribution
Turn 14 Distribution
Rating
4.1
feedback
35
chart
#1,987
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
11%
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Less than a year
57%
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More than a year
29%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the exceptional customer support provided by the DH2T team. Users appreciate the ease of integrating new products onto their websites and the time-saving features of the app. The app is praised for streamlining daily processes, reducing manual work, and improving inventory management. However, there are some negative reviews mentioning issues with communication, product descriptions, and data import errors. Some users faced challenges with missing products, poor descriptions, and difficulties in resolving issues with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
Not perfect and does still require manual fine tuning. However, the support is great, and it saves you hundreds of hours of time if you were to import products manually. Definitely recommend.
Dec. 6, 2024
For the past year, I have been paying $199.99 per month for Slingshots services and $99.00 per month for Turn 14 apps services to import our data and catalogs from Atech Motorstate and Wheel Pros. Unfortunately, despite these efforts, no products have been successfully added to our website. While we do have SEMA data on the backend, it should not hinder the importation process. We are also confronting numerous challenges, including broken links, unindexed pages, and a variety of other technical issues. I am actively seeking resolution with Slingshot and will provide updates on our progress. As of December 4, 2024, they have consistently ignored our requests for communication and support. Moreover, they conditioned their assistance upon the removal of a negative review. We have incurred expenses exceeding $5,000 for their services, and they recently communicated via email that they would cease working with us and recommended that we find an alternative vendor. As of December 6, 2024, they suspended our account without prior notice. Currently, I am collaborating with a capable developer and have identified that, despite my careful exclusions of specific brands and collections from our site, their system continues to upload excessive amounts of unwanted data and products. This situation remains ongoing, and I will provide updates as necessary. Should you have any inquiries regarding their services, please do not hesitate to contact us directly at our shop +1 508 857 5858.
We have provided full support for this account including phone, email, and online meetings. As an app provider we rarely get to meet clients face to face. In this case we had the opportunity to meet in person in November and walked through each aspect of the store. Products were loaded, automation was in place, and we also tested out the payment gateway and contact links. The store owner agreed that every aspect of the store was functioning correctly. We hired an independent SEO expert to confirm that the root issue was that the store was not getting traffic. The client was expecting us to get sales for him. However, marketing and SEO optimization is not a service that we provide.
Aug. 12, 2024
From day one, they've been incredibly supportive, whether it was answering a simple question or tackling a complex issue with a developer's help. Their dedication to going above and beyond has made a huge difference for us. The integration with various distributors has been smooth and hassle-free, and their wealth of resources has been invaluable. We’ve been using their plugin for some time now and honestly, there's nothing better out there. We truly appreciate all their hard work and couldn't imagine working with anyone else.
Nov. 21, 2023
App is okay. You cant really add individual products. It kinda shot guns new products every where even if you set filters. Sure its a great way to join our competition. Instead of adding the same product like 3-5 times there should be variants. Also some manufactures have completely poor photos and descriptions that probably isnt going to convert a sale for you. Going back and manually fix it all will take hours on end. Okay app overall and manufactures are lazy. Having pre fixed variants would be extrmely helpful and cleaner ESPECIALLY for wheels and tires.
Sept. 15, 2023
10/10 App!!!! Within a few days of installing the Turn 14 Distribution app it has helped me integrate new products onto my website with ease! The features this app offers takes a little bit learning to figure out, thankfully DHTT was able to help along the way with any questions I had!
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