Next Level Performance review for Turn 14 Distribution

March 16, 2023

Avoid this company, giving <5 star review = violate their agreement and they will cancel your subscription and disappear. Currently under Shopify investigation. Overall is ok to use. But has many issues: Not tracking quantity properly, I have to explain to many customer the order they placed is out of stock. Also has issue with Special shipping. In turn 14 portal it tells you how long the lead time might be for special order items but this app won't pass that information to your shop. UPDATE: They reached out to me ask me to remove this review, I replied that I will remove this review as soon as they help me fix my issue. Then they threatened me to cancel my subscription. I eventually revised my review to 3 stars. On the second day, they cancelled my subscription. Be aware of this developer, if it happens to me, it can happen to you as well. And I think that's why you can only see 5-start review on this review page. I have to revise back to 1-star since they don't help you fix problems but cancel your subscription. Now, they don't reply to my email even I said I can remove the 1-star rating to get back my subscription (They are the only app can connect to Turn14 distributer so I have no choice). And simply told me I violate the their terms& agreements (I abused their company) and never reply my message again. Happened on 3/15/2023