Spikes Speed Shop Inc review for Turn 14 Distribution
Dec. 6, 2024
For the past year, I have been paying $199.99 per month for Slingshots services and $99.00 per month for Turn 14 apps services to import our data and catalogs from Atech Motorstate and Wheel Pros. Unfortunately, despite these efforts, no products have been successfully added to our website. While we do have SEMA data on the backend, it should not hinder the importation process. We are also confronting numerous challenges, including broken links, unindexed pages, and a variety of other technical issues. I am actively seeking resolution with Slingshot and will provide updates on our progress. As of December 4, 2024, they have consistently ignored our requests for communication and support. Moreover, they conditioned their assistance upon the removal of a negative review. We have incurred expenses exceeding $5,000 for their services, and they recently communicated via email that they would cease working with us and recommended that we find an alternative vendor. As of December 6, 2024, they suspended our account without prior notice. Currently, I am collaborating with a capable developer and have identified that, despite my careful exclusions of specific brands and collections from our site, their system continues to upload excessive amounts of unwanted data and products. This situation remains ongoing, and I will provide updates as necessary. Should you have any inquiries regarding their services, please do not hesitate to contact us directly at our shop +1 508 857 5858.
We have provided full support for this account including phone, email, and online meetings. As an app provider we rarely get to meet clients face to face. In this case we had the opportunity to meet in person in November and walked through each aspect of the store. Products were loaded, automation was in place, and we also tested out the payment gateway and contact links. The store owner agreed that every aspect of the store was functioning correctly. We hired an independent SEO expert to confirm that the root issue was that the store was not getting traffic. The client was expecting us to get sales for him. However, marketing and SEO optimization is not a service that we provide.
