Ingrid ‑ Returns and Exchanges
The reviews for the Turnr app are mixed, with one user expressing frustration over bad service and functionality issues, while others praise its effectiveness and user-friendly interface. The negative review highlights problems with the app not working and slow customer support. On the positive side, users appreciate the app for its ability to streamline returns, provide actionable data, save time and money, and offer good customer support. Overall, the app seems to have a positive impact on e-commerce businesses that use it, despite some issues.
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Horrible, bad service, nothing is working and it takes forever for them to answer.
It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!
We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.
I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges. They have good support as well
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