Ingrid ‑ Returns and Exchanges
Direct exchanges and sustainable returns
Rating
1.9
feedback
4
chart
#16,653
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
75%
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More than a year
25%
Reviews Summary
The reviews for the Turnr app are mixed, with one user expressing frustration over bad service and functionality issues, while others praise its effectiveness and user-friendly interface. The negative review highlights issues with responsiveness and functionality, indicating a need for improvement in customer service and app performance. On the other hand, positive reviews emphasize the app's ability to streamline returns processes, save time and money, and provide valuable data through a user-friendly dashboard. Users appreciate the seamless customer experience created by Turnr.
Highlights
Review RSS Feed
All reviews
April 22, 2026
Horrible, bad service, nothing is working and it takes forever for them to answer.
Jan. 13, 2023
It has been a relief since we started using Turnr. This app has really saved me a lot of time as a customer service agent. We work more effectively and our customers are pleased with our faster service. Not to mention the great overview of returns and statistics you get at the platform!
Jan. 13, 2023
We have been using the Turnr app at Kastel Shoes for managing our returns and it has been a game changer for our business. The customer-friendly interface makes it easy for our customers to initiate and process returns, while the backend dashboard provides clear and actionable data on returned products. This app has helped us create a seamless customer experience and streamline our returns process. Overall, it's a great tool to have in our e-commerce toolkit.
Jan. 12, 2023
I can highly recommend this app for your e-commerce store. We have saved a lot of money and time. You will get a very good dashboard with the data you need for the returns and exchanges. They have good support as well
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