Twilio: Order Alert & Bulk SMS for Shopify

Twilio: Order Alert & Bulk SMS

Twilio: Order Alert & Bulk SMS

Rating

4.7

feedback

7

Reviews

chart

#2,943

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    29%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional support provided by the team. Customers appreciate the simplicity and intuitiveness of the app, along with its ease of setup and integration with other services like Twilio. The ability to send various types of order alerts and SMS globally is highlighted as a key feature. Users also find the support team to be responsive and efficient. However, there is one negative review mentioning issues with multiple messages being sent to the same customer and a lack of technical support.

Highlights

Exceptional support and fast resolution of issues
Simplicity and ease of use
Global SMS capabilities
Responsive customer support
Issues with multiple messages and lack of technical support

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2024

I have been using the App for a few months now, I recently reached out to their support team for the first time, and they resolved my issue in less than an hour! Their support is truly exceptional. I highly recommend them. Special thanks to Alex. Cheers

Store

Shopeum

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

I love this app! It's simple and intuitive, easy to set up, and allows me to integrate directly with my own Twilio account rather than buying a number from a 3rd party. Support is fast and efficient.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

I am using this app since more than a month. The service and support is excellent. You can easy send all types of order alerts, OTP, fulfillment and Abandoned cart sms any where in the world.

Store

Pinkbee

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

Easy to use App to send customized sms on order related events. Support is very responsive. Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Excellent App, very convenient for COD order verification at a reasonable price. Bulk sms feature is very useful.

Using app

1 day

Total reviews

3

Average rating

5.0

All reviews

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