X
Highlight your products directly on your X profile
Rating
2.5
feedback
77
chart
#79
All reviews
Rating Breakdown
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Oct. 26, 2022
Insanely awful integration. I have reintegrated five times and still cannot use the app. Really poor.
Oct. 21, 2022
Not user friendly. Very strange to have some items pulled to be able to use. Mostly weird items that are not even actually for sale on my site. Then, when I do find a product that I want to put into a set I can't because my pictures are all too small. The way my template of my store works is that I use 212 x 250px. I would need to re-do all of my pictures to make it work. Plus, I tried to re-do one to see if I could get it to work and it doesn't.
Sept. 9, 2022
Reached out to help and nobody can figure out how to make this work for me. I'm going in circles. Account is connected but no products so go to products, Shopify and it takes me to the app that says I'm connected then back to the page where I need to add products. Again, click on Partner Connection and go to the app store where it says I'm connected and ... getting nowhere.
Aug. 15, 2022
Synced successful, but it's terribly setup. Let's say I have a t-shirt for sale with various sizes and colors. You can't simply go to Twitter and select that shirt, you have to select every color and size imaginable to add it to a product set. It's insane.
Hi Crypto Shirts, thank you for your interest! We understand your concern, but our Twitter Shopping products are still quite early and are still evolving. We will definitely take your feedback into consideration as we continue to improve our product offerings to manage product set and variants better. Thank you!
Aug. 11, 2022
Horrible. Stuck in a loop that keeps asking us to install the app. app is and has been installed but still the loop. Not recommended at all.
Hi Grade City Comics LLC, Thank you for reaching out! We checked your account and saw all of your products were automatically synced and can be found via the “All Products” tab in Twitter Shopping Manager (https://ads.twitter.com/shopping_manager). We noticed your products have "unavailable" status due to image size compatibility issue. Please refer to the “image_link” section of our product specs guide (https://business.twitter.com/en/help/shopping-specs.html) and ensure that your product image links meet all of the following requirements: - All images must be in JPG, GIF, WEBP, or PNG format. - The minimum image size is 500 x 500 px. - The maximum image file size is 5 MB. Once the image size issue is resolved, please reference our onboarding guide for next steps and don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv Thank you, Twitter Shopping Support
Aug. 10, 2022
We're stuck in an endless loop after connecting Twitter. It says our products are synced and we're ready to set up our store front. We click the button to add products from our Shopify, then it leads us back to this page to add the app, which we have done. I can't do anything from this page now except read reviews and leave my own. I can't get any products to show on our Twitter account.
Hi LushDecor, Thank you for reaching out! Once you’ve completed the onboarding steps on Shopify, you’ll need to head over to Twitter Shopping Manager (https://ads.twitter.com/shopping_manager) to create Product Sets and publish your Twitter storefront. Your products should be automatically synced and can be found via the “All Products” tab, and there is no need to manually add products or go back to Shopify. Please follow this guide https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv for a full end-to-end walkthrough of the steps to activate a Twitter Shopping feature on your profile. Specifically, page 8 to 11 shows the individual step to publish a storefront. Please reach back out to [email protected] if you run into any issues! Thank you, Twitter Shopping Support
Aug. 10, 2022
Every time I try to have the products all sync it always make me come to this page. I am not understanding why. For the products that have sync, I don't understand why all of the products did not sync. Also I am not understanding why my product sets are not showing on my site. If all products sets will show than what is the point of it when you just can put all products instead of trying to group them. My pictures for half my products aren't showing
Hi Runway Envy Clothing Boutique, Thank you for your interest! We checked your Twitter profile (@runwayenvy2020) and saw that you have a Twitter Shop and Spotlight successfully enabled! Please note that the storefront is only visible on mobile devices in the United States at this time. Please don’t hesitate to reach out to us at [email protected] or share the unsynced product information if you have any other questions! Thanks for using Twitter!
Aug. 5, 2022
My account is published and active on Shopify... but my Twitter profile is empty, I can't see nothing. How do I troubleshoot this?
Hi Shelo Nabel USA, Thank you for reaching out and sorry for the confusion! Please note that the Profile Spotlight and Twitter Shop are visible to users based in the US on mobile devices (Web support will be rolling out soon). We're really excited to see you onboard, and please don’t hesitate to reach back out if you still experience any other problems! Thank you, Twitter Shopping Support
July 28, 2022
i couldnt even add products. i did not want to maually add products so i chose connect to partner and it just sends me back to shopify its a pointless cycle
Hi Savor the Sweets, thank you so much for reaching out! Once you connected your account with Twitter, your products should be automatically synced. There is no need to go back to Shopify, and you can continue to stay in Shopping Manager (https://ads.twitter.com/shopping_manager), see all of your products on the "All Products" tab, and follow this instruction (https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv),page 8-10, to create a product set and publish a storefront. Hopefully the above steps have resolved your issue, please don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you!
July 17, 2022
Catalogue wont connect, and its virtually impossible to add products manually. The app isnt working to connect the shopify store products either
Hi Klora, thank you for your interest! We noticed you did successfully sync your product catalog with 2 products, and already set up your Twitter Spotlight in Twitter Shopping Manager. Please reference our onboarding guide to publish your Spotlight (page 10) as next steps and don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv
July 9, 2022
Like usual Shopify has apps that never connect to sales channels as they promise. I have been with him for over 7 to 8 months and can only sell on my own online store and nowhere else after hooking up so many times to every sales channel. Nobody at Shopify will help whatsoever.
Hi Google's Gadgets, Thanks for your interest. We noticed that you have not yet connected your Twitter account using our sales channel. Once you have successfully connected your account, please reference our onboarding guide (starting on page 5) for next steps on how to create a product set and publish your storefront. Don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv
Nov. 19, 2022
so far not good I've using shopify to add products to our store front and we got nothing need help asap , need some instructions to help speed this up thanx
Hi Tech By Starks, Thanks for your interest. We noticed that you recently connected your Twitter account, and there is a slight delay before products sync over. We took a look at your catalog and your products just completed syncing to Twitter Shopping Manager. Please reference our onboarding guide (starting on page 5) for next steps on how to create a product set and publish your storefront. Don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv
Nov. 8, 2022
STILL NOT WORKING, everytime i try to add products through partner connection it brings me right here to the reviews page and no progress is made ever. What is the point?
Hi Tazzianmalik, Thank you for your interest! We noticed you did successfully sync your product catalog, but haven’t yet created your Product Sets in Twitter Shopping Manager. Please reference our onboarding guide (starting on page 5) for next steps and don’t hesitate to reach out to us at [email protected] if you have any questions! Thank you! https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv
June 29, 2022
Good idea but does not work. My shopify is connected to the twitter account and it says that my catalogue is connected but not one item has been added.
Hi Ane, thank you for your interest! We’ve reached out to you and awaiting your response to connect further on this issue, but also noticed your product catalog was able to sync shortly after install. Please reply back to our email if you’re still experiencing issues!
June 28, 2022
so far, the catalogue does not sync even thought it says it is connected. then when I check the sales channel, indicates that it is NOT connected. no clear indication of what the status is.
Hi Mettalusso, thank you for your interest! We noticed you were able to sync successfully and enable a storefront on Twitter. Please let us know if you need any additional assistance!