Kendama London review for Two Fifteen ‑ Print On Demand

May 21, 2020

I tried I really did, despite all the negative feedback riddled on every online platform about Two Fifteen – Trustpilot, Facebook, Instagram, Shopify etc. I gave them the benefit of the doubt as sometimes reviews need to be taken with a pinch of salt. So I took considerable time integrating Two Fifteen into our store and calibrating our products and even spent £100 on samples. However, since I really wish I hadn't and took the reviews as face value. As every touchpoint I've had so far with Two Fifteen has been a negative experience, their customer service is highly unprofessional and extremely unhelpful. In fact, their response to one of our queries was 'I don't need to answer' and that they don't know why they bother to answer as customers don't understand and it makes things worse... What a great way to belittle and push away potential business partners! I feel we're being fed the same excuses as all the other reviews regarding very slow arrival/production of items. and I can't take this risk in tarnishing our own business reputation. They seem in trouble on companies house too, which just puts up even more alarms to me. My 2 cents – they're going out of business and just still trying to make a bit of money on the way down. It's a shame these guys are so shoddy, as there's certainly a market for a decent on-demand print service in the UK.