U‑KOMI UGC Marketing Tool for Shopify

U‑KOMI UGC Marketing Tool

In-mail Forms / AI Analysis / Custom Fields / Instagram

Rating

5.0

feedback

2

Reviews

chart

#12,091

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the helpful and attentive support provided during the onboarding process. Users mentioned that the advice given significantly improved the quality of their site before and after implementation. They also appreciated features like the ability to reply to customer reviews and maintain communication post-purchase. While not all features were fully utilized, users were highly satisfied with the main function of review collection. The app's developer's positive attitude and support in both English and Japanese were highlighted as reasons for long-term usage intentions.

Highlights

Positive customer support and onboarding experience
Effective review collection function
Ability to communicate with customers post-purchase
Developer's positive attitude and support in multiple languages
Intention to continue using the app

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 24, 2021

導入にあたって、親切、丁寧なサポートをしていただきました。こちらがやりたいことをお伝えするとアドバイスもくださり導入前と後ではサイトの充実度は大きく変わりました。投稿者様のお名前をこちら側で匿名設定にできたり、お客様のレビューに返信できたりと、商品をお届けした後もお客さまとコミュニケーションが取れます。導入してとても良かったです!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

すべての機能を使いこなせていないのですが、主機能であるレビュー収集については満足のいく結果が得られています。ウィジェット設置の際にチャットでの問い合わせを行いましたが日本語でまったく問題ありませんでした。開発者の姿勢にも大いに好感が持てます。長く使っていきたいと思っています。

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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