Lost Things Distillery review for UbarTab

Aug. 27, 2023

This app helps to plug a big hole in Shopify. The in person POS setup for Shopify doesn't manage the typical way a bar or restaurant does sales, with payment at the end of the night (which tends to increase tips if we're doing our job right). We considered abandoning Shopify, despite the online sales presence, because of this. This app allows us to manage tabs - it takes a few extra clicks, but it is serviceable, and works well. The high rating is because there is no other app that does this in Shopify and saved us from having to completely redesign our web presence. I would argue that this should be part of the base Shopify product. Some weird interactions that I think could be cleaned up. When you open a tab, it clears the cart - this is good. When you update the cart it doesn't clear the cart, which can create some confusion. We've added a button on the tabs POS screen of add customer and have a number of customers for Table 1, Table 2, Patio 1, Patio 2 ... The notes field helps because we can associate a name to the table. The split function is nice. I would add a radio button in the dialog to indicate which split tab becomes the active cart after the split. Oh, and the benefit of being able to pull a tab from one device to another is a huge plus, allowing us to consider taking orders on our own individual devices and leaving it on a tab. An additional function I would love to see is the ability to print a tab, both so we can remember when the bar gets busy, and so we can use it as a bill for the customer. Thanks for this product.