UBI Smart Parcel for Shopify

UBI Smart Parcel

'Safer Faster Better Cheaper' logistics solutions.

Developer
View on App Store

Rating

3.0

feedback

2

Reviews

chart

#12,857

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for the UBI Smart Parcel app are polarized, with one user expressing frustration over the lack of customer service responsiveness, while another user praises the exceptional service provided by the support team. The negative review highlights difficulties in contacting customer service, specifically in Australia, leading to unresolved issues. On the other hand, the positive review commends the support team, particularly mentioning Will Zhou for providing excellent service.

Highlights

Customer Service Responsiveness
Positive Support Experience

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 27, 2021

I have been trying for months now to get hold of UBI Smart Parcel customer service. Nobody responds to calls or emails. Please provide a contact number or email for Australian customer service, thank you.

Using app

About 1 month

Total reviews

13

Average rating

3.2

5 / 5 Share

Jan. 19, 2021

Great!The best sevice I have ever used!Thank you for the UBI support team!Will Zhou is good,thank you all guys!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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