![UBI Smart Parcel for Shopify](https://cdn.shopify.com/app-store/listing_images/e77a04890f163934838d56c9a5cf9103/icon/CJKDp9P0lu8CEAE=.jpg)
UBI Smart Parcel
'Safer Faster Better Cheaper' logistics solutions.
Rating
3.0
feedback
2
chart
#12,565
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the UBI Smart Parcel app are polarized, with one customer expressing frustration over the lack of responsiveness from customer service, while another customer praises the exceptional service provided by the UBI support team, specifically mentioning Will Zhou. The negative review highlights the challenges in reaching the customer service team, indicating a need for improved communication channels. On the other hand, the positive review commends the support team for their outstanding service, indicating a high level of satisfaction and gratitude towards the team, particularly mentioning Will Zhou.
Highlights
Rating Breakdown
All reviews
May 27, 2021
I have been trying for months now to get hold of UBI Smart Parcel customer service. Nobody responds to calls or emails. Please provide a contact number or email for Australian customer service, thank you.
Jan. 19, 2021
Great!The best sevice I have ever used!Thank you for the UBI support team!Will Zhou is good,thank you all guys!
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