UBI Smart Parcel for Shopify

UBI Smart Parcel

'Safer Faster Better Cheaper' logistics solutions.

Developer
View on App Store

Rating

3.0

feedback

2

Reviews

chart

#3,402

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for the UBI Smart Parcel app are polarized, with one customer expressing frustration over the lack of responsiveness from customer service, while another customer praises the exceptional service provided by the UBI support team. The negative review highlights the challenges of contacting customer service and the lack of response to calls and emails, specifically requesting a contact number or email for Australian customer service. On the other hand, the positive review commends the support team, specifically mentioning Will Zhou and expressing gratitude for the excellent service received.

Highlights

Challenges in contacting customer service
Praise for exceptional service
Request for contact information
Specific mention of support team member (Will Zhou)
Gratitude for excellent service

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 27, 2021

I have been trying for months now to get hold of UBI Smart Parcel customer service. Nobody responds to calls or emails. Please provide a contact number or email for Australian customer service, thank you.

Using app

About 1 month

Total reviews

13

Average rating

3.2

5 / 5 Share

Jan. 19, 2021

Great!The best sevice I have ever used!Thank you for the UBI support team!Will Zhou is good,thank you all guys!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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