UBI Smart Parcel for Shopify

UBI Smart Parcel

'Safer Faster Better Cheaper' logistics solutions.

Developer
View on App Store

Rating

3.0

feedback

2

Reviews

chart

#12,565

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

The reviews for the UBI Smart Parcel app are polarized, with one customer expressing frustration over the lack of responsiveness from customer service, while another customer praises the exceptional service provided by the UBI support team, specifically mentioning Will Zhou. The negative review highlights the challenges in reaching the customer service team, indicating a need for improved communication channels. On the other hand, the positive review commends the support team for their outstanding service, indicating a high level of satisfaction and gratitude towards the team, particularly mentioning Will Zhou.

Highlights

Customer Service Responsiveness
Exceptional Service
Communication Channels
Satisfaction
Gratitude

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 27, 2021

I have been trying for months now to get hold of UBI Smart Parcel customer service. Nobody responds to calls or emails. Please provide a contact number or email for Australian customer service, thank you.

Using app

About 1 month

Total reviews

13

Average rating

3.2

5 / 5 Share

Jan. 19, 2021

Great!The best sevice I have ever used!Thank you for the UBI support team!Will Zhou is good,thank you all guys!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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