uLoyal: Loyalty and Referrals
Customisable Loyalty with Referrals, Games & Tiers
Rating
4.9
feedback
9
chart
#5,388
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
22%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for the uLoyal Shopify App are overwhelmingly positive, highlighting its effectiveness in creating engaging loyalty programs for online stores. Customers appreciate the seamless onboarding process, personalized offers, and gamification features like scratch cards and wheel of fortune. The customer support team is praised for being supportive, knowledgeable, and prompt in addressing any queries. The app is commended for its ability to improve customer engagement, drive stickiness, and boost orders through its loyalty program. However, there are some concerns raised about the language options, with one user mentioning difficulty in changing the language for an Italian store and facing challenges in receiving customer support responses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 11, 2024
This is a very good app, but I've got an italian store and i actually can't find a way to change the language. I've written to the customer support but i've never received any answer...
Sept. 27, 2023
The engagement tactics on this app is quite differentiated for customers. Also, the team is quite engaging and involved to optimize the experience as per the business need.
We greatly appreciate your valuable time in dropping a review. Our commitment to delivering the best possible user experience is unwavering, and we are thankful for your valuable feedback :)
Sept. 27, 2023
uLoyal is the perfect match for our needs! The onboarding process was incredibly smooth, and the team was very supportive and knowledgeable. They helped us create the perfect loyalty program for our customers! Ask them as many questions as you want - they are loyalty experts! Allowing my customers to create coupons by using their points directly is indeed an amazing feature! Use their scratch card and wheel of fortune feature to drive stickiness and higher customer interaction. Also, the Surveys and Review & Reward features are perfect for capturing valuable data and social proof. 100/100 - would highly recommend uLoyal to any website that wants to retain its customers!
Thank you so much for taking out time and leaving a review. We are delighted that uLoyal has been a perfect match for your needs, and we are here to assist you further whenever needed.
Sept. 11, 2023
The onboarding process was smooth, and the team was very supportive and knowledgeable. They helped us create a really nice loyalty program for our customers! Ask them as many questions as you want - they are super helpful and address all doubts very swiftly. Allowing my customers to create coupons by using their points directly is indeed an amazing feature! I personally love their games - especially wheel of fortune - these are super engaging ways to drive customer interaction. Would highly recommend uLoyal to any website that wants to creatively retain customers. We have just started and it’s going well!
Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying uLoyal and that our team was able to help you through onboarding.
Sept. 11, 2023
Great application to gamify your store while having a great referral points system. Customer support is very helpful and made using the application seamless.
Thank you for your positive review and for choosing our app. We are committed to providing the best possible experience for our users and appreciate your feedback.
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