Filler Lux™ review for Hextom: Ultimate Sales Boost

2 / 5

Sept. 4, 2024

I had a disappointing experience using this app. Right from the start, I encountered issues with loading. I reached out to support, and they promised to investigate. They acknowledged that there was indeed a bug in the app. The interface is quite complex, and many tasks require modifying the theme's code. After a few hours of familiarizing myself with it, I created my first promotion, but it was displayed incorrectly in the store. I contacted support again, and I haven't experienced such poor service in a long time. For all my questions, I was just sent links, and when I opened them, they showed errors. I'll continue using the app for the rest of the day, but I think I will delete it and look for an alternative.

Using app

About 2 months

Total reviews

11

Average rating

4.3

Developer Reply

Thank you for your feedback, and we sincerely apologize for the issues you experienced, especially the broken links. We were in the process of updating our user guides, and unfortunately, the old links weren't replaced in time. We've reached out a few times to assist with your setup and address the issues, but we haven't received a reply. When you get a moment, could you please check your inbox or spam folder and get back to us? We're here to help you on the configuration.

Hextom: Ultimate Sales Boost for Shopify
Hextom: Ultimate Sales Boost
4.8 star
10,141 reviews

Helps online stores run promotions and boost sales

Developer
Shopify App Store