Ultimate Size Chart for Shopify

Ultimate Size Chart

Size charts & size guides for your fashion or clothing...

Developer
View on App Store

Rating

2.5

feedback

24

Reviews

chart

#17,782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    42%
  • More than a year
    12%

Reviews Summary

The reviews for the Ultimate Size Chart app on Shopify are mixed, with both positive and negative feedback. On the positive side, many users appreciate the ease of use and convenience of the app for displaying size charts on their online stores. The customer service and support team are highlighted in several reviews as being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. Users also praise the app for its features like size calculator, inch/cm converter, and grouping options for products with the same size guide. However, on the negative side, there are consistent complaints about poor customer support, non-functional aspects of the app, glitches, and lack of responsiveness from the developers. Some users mention that the app crashed frequently, had unintuitive user interfaces, and lacked essential video tutorials for better navigation. Overall, while the app has its strengths in terms of features and ease of use, the negative reviews mainly focus on the need for improvements in customer support and app functionality.

Highlights

Ease of use and convenience
Responsive and helpful customer service
Issues with app functionality and glitches
Lack of essential video tutorials
Inconsistent customer support

Rating Breakdown

  • 5
    67% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    29% (7 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 10, 2025

Very bad customer support. all of sudden app does not work, no one care to fix it

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

July 23, 2025

Title: Poor Support & Non-Functional App – Avoid I installed the Ultimate Size app hoping it would help streamline sizing for our customers. Unfortunately, the app never worked as expected — charts wouldn't load properly, and integration was inconsistent across product pages. What’s worse is the complete lack of support. I’ve contacted the developers multiple times over the past two months with no reply whatsoever. Not even an acknowledgment. For an app that’s supposed to enhance the customer experience, it has done the exact opposite. It’s incredibly disappointing to see such poor service, especially for a paid app on the Shopify ecosystem. If you're considering this app, I strongly recommend looking elsewhere — there are better alternatives with actual support and working functionality. Until the issues are fixed and the team starts responding, this app is a waste of time and money.

Using app

About 5 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 2, 2024

The Pathic App lacks essential video tutorials, making it difficult for users to navigate and understand its features. I encountered several issues where the app wasn't functioning properly. Despite multiple attempts to troubleshoot, the problems persisted, rendering the app nearly unusable. The user interface also feels unintuitive and clunky, adding to the overall frustration. I hope the developers address these issues soon to improve the user experience.

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2023

bad app

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the review and I'm sorry to hear that our app didn't meet your needs. Would you mind telling us a bit more about what you disliked about the app so we can correct it or add the missinbg features? Thank you!

5 / 5 Share

Nov. 22, 2022

I used this app for my appareal size chart and i really love that app, very easy and convinent to use

Using app

6 months

Total reviews

3

Average rating

5.0

All reviews

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