All reviews

Rating Breakdown

  • 5
    67% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    29% (7 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 10, 2025

Very bad customer support. all of sudden app does not work, no one care to fix it

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

July 23, 2025

Title: Poor Support & Non-Functional App – Avoid I installed the Ultimate Size app hoping it would help streamline sizing for our customers. Unfortunately, the app never worked as expected — charts wouldn't load properly, and integration was inconsistent across product pages. What’s worse is the complete lack of support. I’ve contacted the developers multiple times over the past two months with no reply whatsoever. Not even an acknowledgment. For an app that’s supposed to enhance the customer experience, it has done the exact opposite. It’s incredibly disappointing to see such poor service, especially for a paid app on the Shopify ecosystem. If you're considering this app, I strongly recommend looking elsewhere — there are better alternatives with actual support and working functionality. Until the issues are fixed and the team starts responding, this app is a waste of time and money.

Using app

About 5 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 2, 2024

The Pathic App lacks essential video tutorials, making it difficult for users to navigate and understand its features. I encountered several issues where the app wasn't functioning properly. Despite multiple attempts to troubleshoot, the problems persisted, rendering the app nearly unusable. The user interface also feels unintuitive and clunky, adding to the overall frustration. I hope the developers address these issues soon to improve the user experience.

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 12, 2023

bad app

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the review and I'm sorry to hear that our app didn't meet your needs. Would you mind telling us a bit more about what you disliked about the app so we can correct it or add the missinbg features? Thank you!

5 / 5 Share

Nov. 22, 2022

I used this app for my appareal size chart and i really love that app, very easy and convinent to use

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

This app was easy to set up and integrate with the store quickly. We have a lot of sizing options and it fit our needs well.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

took a little bit to figure out initially, but the team was helpful. doed what we want it to do at this point, so recommend it

Using app

7 days

Total reviews

4

Average rating

5.0

1 / 5 Share

April 27, 2021

Size chart is very glitchy and customer service is horrible. I do not recommend this app to anyone.

Store

Zamage

Using app

Almost 3 years

Total reviews

11

Average rating

3.2

5 / 5 Share

Sept. 29, 2020

A great app and exactly what our team were looking for! The support team are great and prompt at solving any queries.

Using app

About 1 month

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 31, 2020

We have been trying to contact support for over a month. We tried all emails and contact form that we were able to find in their app. No one ever answered. Buyers beware!

Using app

11 months

Total reviews

6

Average rating

3.8

1 / 5 Share

June 28, 2020

I wish I could leave a good review because it looks like a nice app but unfortunately after I have installed it a few days ago I am still having an issue on mobile and iPad version... i tried to get in touch with support and as of today I still did not get any answer... now my 3 days trial is over and I guessed I will be charge for an app that simply did not work as expected... waste of money and waste of time...

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 25, 2019

Worth it. Extremely helpful customer service. This app is your go-to station for sizes. GO FOR IT blindly!

Store

P3

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 8, 2019

Customer service walked me through this and made all the edits I needed in the beginning. Very helpful, so far so good.

Store

WILL-V

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2019

Excellent App with even better support. Rare to see an app that does way more than we'll ever need! Looks great on the front end and a very robust backend app UI. A must have if you have lots of size charts.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2019

Awesome app for showing sizing charts, flexible and easy to customize. Best part is you can upload sizes via csv format to save heaps of time for a complex site with heaps of different products. Excellent support as well! Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

I have tried most size chart apps on Shopify and none of them compares to this app. It has really good features, especially the size calculator. The team are the most helpful team ever and help me out with every little change I want to make, even custom changes. One of the members of staff even stayed awake at 4 am to help me make the changes I wanted to make. Such good customer service and a really good app. 100% Recommend. Great job guys!

Store

FLUX

Using app

About 19 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 21, 2019

Fantastic helpdesk! They helped me through every little obstacle i met. It's pretty easy to add size charts to your products. Totally would recommend this app!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

Vikas and team are extremely responsive and super helpful making sure that the app performs exactly how you want it to. I would highly recommend. Great customer service.

Store

fitphyt

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Best size chart and the help team is incredible. Quick turn around on what i needed to change and not a problem at all. Highly recommended

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2019

Great app. Support have resolved any issues, and are keen to improve the app. Thank you for building this

Store

Curvy

Using app

6 months

Total reviews

11

Average rating

5.0