LinkLogic review for Trust Badges Bear

1 / 5

March 16, 2023

Very buggy, showing trust badges everywhere. Good when working properly, but it never does. Also ruins the load speed

Using app

26 days

Total reviews

18

Average rating

2.9

Developer Reply

Thanks for sharing your concern. That might happen on non-standard themes with multiple product forms. Here's why: - The app does not require any theme code or manual installation and it's added by one click. - That's technically possible only if we automatically detect a product form, and add the badges right below. - In your theme, there are multiple product forms (for example, inside the collection page). - As such, the app will automatically place itself below the first form it finds. ** side note: the app will only show ONCE per page. In your collection page, there are around 20 product forms, the app will show on the single top left product only. The good news are - it's a very simple fix. You can switch from automated placement to a manual one. Here's a video and text guide: https://conversionbear.freshdesk.com/support/solutions/articles/48000373902-setup-how-to-add-trust-badges-to-your-store That usually takes a couple of minutes to setup. We will be happy to handle that for you, as we helped thousands of other merchants before. Our team has sent over a collaboration request to your admin email. As per speed, the app weight is less than 50kb and probably its weight is less than any single image used in your storefront. As such, it will not impact your page load speed - you can use Lighthouse by Google to verify, or see the network tab in your browser and find the app takes 0.001 seconds to load. Final note: We take pride in our no-code approach. Automated placement usually works best for most themes, and most of our customers. In the case of custom themes, we're always available to install the app for you through chat, email ([email protected]) and ticket support. I think that over 1,200 five star reviews will vouch for our support work. Sometimes, things just don't go as expected but I think our team deserves a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it and with the app. As you're an entrepreneur yourself, I hope this resonates. Warm regards, Jonathan. CEO @ Conversion Bear

Trust Badges Bear for Shopify
Trust Badges Bear
4.9 star
1,674 reviews

Ultimate Trust Badges for Shopify

Shopify App Store